"The staff were extremely friendly and helpful..."
"I think your front de4sk needs to keep what was paid for clear from thr hotel bill when I paid in advance for the hoffa and bresakfast at a special rate but tried to charge full price..."
"The London Elizabeth is a comfortable, homey place to stay, although a little noisy from the traffic if your room is on the street side and you like to keep your window open..."
"We were delighted, upon arrival, to receive an upgrade to a suite..."
"The facilities at the hotel were excellent, but the restaurant meals were expensive (2-course £19..."
"one piece of soap is not enough - need at least two
herbal teas were not replentished regularly
regular sugar, only 2 little packs - not enough for a day even for one person
on one day hand towels were not placed back
exchange rate to dollars seemed rather bad - i should have used the cash machine, but it was not poited out to me by the staff..."