OverviewLocated about a 5-minute drive from the Colonial Williamsburg Regional Visitor's Center and the nearest Interstate 64 on-ramp, the Comfort Inn Historic Area is popular with road travellers who prefer an economical hotel with a free breakfast, indoor and outdoor pools and easy highway access near Williamsburg's historical district.
Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a free weekday newspaper and a hair dryer. Rooms with a sitting area and sofabed, an iron and ironing board and a jetted tub are also available, and the hotel is wheelchair accessible.
Hotel amenities include a seasonal outdoor pool, an indoor pool, a hot tub, a sauna, fitness facilities, a games room, guest laundry, free parking, free coffee in the lobby and a free continental breakfast. Pets are not permitted.
Colonial Williamsburg Merchants Square is a 5-minute drive from the hotel, while Busch Gardens Williamsburg theme park can be found roughly 10 minutes away by car. William & Mary Law School is about a 7-minute drive away and Newport News/Williamsburg International Airport (PFH) is a 25- to 35-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: September 14, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff, breakfast and rooms.
Many lodgers praised the hotel's location. They described it as easy to find, and close to attractions, Colonial Williamsburg, restaurants, shopping, Busch Gardens, Richmond Road, William & Mary Law School and Virginia Beach.
Numerous guests were pleased with the level of customer service they received, and characterized the staff as efficient, friendly, professional and helpful.
The hotel's breakfast was the source of many compliments by reviewers. They described it as excellent, fresh and delicious, with a wide variety of hot and cold items and friendly staff. Some guests did find the location of the breakfast (in an adjacent building) to be someone inconvenient, however.
Several lodgers were pleased with the hotel's accommodations. They described their rooms as clean, spacious, quiet and well decorated, with comfortable beds. It should be mentioned, however, that some reviewers had complaints about their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.
Although several reviewers were pleased with their lodgings at the hotel, some guests were disappointed with their lodgings. They reported musty smells, spotty or slow Wi-Fi signals, no in-room mini-fridges or microwaves, difficulty controlling the in-room temperature and dated decor.
TripAdvisor.com guest reviews ranked the hotel #46 of 81 Williamsburg hotels with an average rating of 3.5 out of 5 from 219 reviews.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with an 86% recommendation rate from 442 reviews.
Booking.com guest reviews rated the hotel 7.1 out of 10 from 18 reviews.
The author called the hotel on September 14, 2013 to verify some information.
