OverviewThis beachfront property is situated among shopping, restaurants and other hotels. Well suited for beach-lovers, this hotel provides direct access to Virginia Beach and the boardwalk. Neptune’s Park, an outdoor entertainment venue, is adjacent to the hotel.
This hotel is 100% smoke free and all rooms include a 37" flat screen TV with pay-per-view movies, a desk, a coffeemaker, an iron and ironing board, a hair dryer, slippers and bathrobes, a safe and air conditioning. Select rooms also include a private balcony. Accessible rooms are also available.
Guests staying in rooms on preferred floors receive access to an exclusive lounge that serves a free breakfast and free evening snacks.
In-room Wi-Fi is available for an extra charge of $9.95 per 24 hours. Self-parking is available on site for a fee of $8 per day, while valet parking is $16 per day. Pets are not permitted.
This hotel has multiple on-site dining options. Salacia serves dinner only, while the on-site Catch 31 serves breakfast and lunch. Soya, a sushi restaurant, serves lunch and dinner, while Sky Bar is located on the 21st floor and provides views of the Atlantic Ocean.
The on-site spa offers massage and beauty service. Other on-site amenities include a rooftop infinity pool, a heated indoor pool, a fitness centre, a ballroom and event space, a business centre, an ATM, baggage storage, a gift shop, concierge service and safe deposit boxes.
31Ocean, which offers boutique shopping and dining, is a 1-minute walk away, while the Virginia Beach pavilion and fishing pier are both 20 minutes away on foot.
The Virginia Aquarium and Marine Science Center and the Ocean Breeze Waterpark are both a 10-minute drive away, while the First Landing State Park is 12 to 20 minutes away by car. The Nauticus and the Battleship Wisconsin are a 25- to 40-minute drive away, while the Norfolk Botanical Gardens and the Norfolk International Airport (ORF) are both about 30 to 35 minutes away by car, depending on traffic. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, many guests were impressed with the customer service they received. The staff were frequently complimented for their friendly and attentive service, while one reviewer said that the front desk staff "took the time to assist me with all my questions and were extremely helpful with explaining the features of the hotel."
Many guests described their rooms as clean, while several reviewers added that the rooms were well maintained, well appointed and offered pleasant views of the ocean.
Many reviewers enjoyed the beachfront location and found it convenient for accessing the boardwalk and Neptune's Park.
The food at the on-site restaurants was frequently praised by guests, while a couple of guests enjoyed the on-site bar.
Several reviewers appreciated the on-site pools, especially the rooftop infinity pool area, while a few guests mentioned that the hotel provided ample beach/pool towels.
A couple of guests thought that this hotel offered good value for the money they spent, however, some other reviewers disagreed (see below for more).
The Bad
There were a few common concerns found for this hotel, among the reviews sourced for this editorial.
A couple of guests complained about paying additional fees for Wi-Fi ($9.95 per 24 hours), while a couple of other reviewers were disturbed, at night, by music from the neighbouring Neptune's Park entertainment venue.
As mentioned above, several guests thought that the room rates were expensive and that the hotel did not offer good value for the money they spent.
Expedia.ca gave this hotel an average score of 4.3 out of 5, with 89% of 285 guests recommending the property.
TripAdvisor.ca ranked this hotel #24 out of 119 hotels in Virginia Beach, with an average score of 4 out of 5, from 674 reviews.
