OverviewLocated just off Highway 166 and about an 8-minute drive from
Norfolk International Airport (ORF), Quality Suites Lake Wright are geared towards car or air travellers who prefer an all-suite hotel with a free breakfast, a free airport shuttle and easy highway access.
Each of the hotel's air-conditioned guest rooms and suites comes equipped with free Wi-Fi, cable TV, a separate bedroom, a coffeemaker, a mini-fridge, a microwave, an in-room safe, a hair dryer and an iron and ironing board. Rooms with a jetted tub are also available, as are smoking, non-smoking and wheelchair-accessible rooms.
The hotel also offers an indoor/outdoor pool, fitness facilities, a meeting room, a business centre, a convenience store, vending machines, a free breakfast, free parking and on-site dining at The Que, which serves breakfast and dinner daily. A free airport shuttle is also available (please contact the hotel for details). Pets are permitted for $35 per pet, per stay.
Lake Wright Golf Course is located next to the hotel, while Norfolk's city centre can be found 11 minutes away by car. Virginia Beach is roughly a 20-minute drive from the hotel and Virginia Wesleyan College is a 2-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $35/pet/stay, wheelchair accessible. (Call Date: November 21, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's breakfast, staff, rooms and location.
Many lodgers praised the hotel's breakfast, describing it as amazing, delicious and well stocked with a wide variety of hot and cold items. One reviewer noted, "The hot breakfast buffet was simply amazing every day. Each day there was something different on the menu. Over the three days we had scrambled eggs, hard boiled eggs, grits, potatoes, sausage, bacon, breakfast burrito (filled with eggs, cheese and sausage), french toast, corned beef hash, waffles, yogurt, cereal, fruits, and danishes. Even the orange juice and apple juice were great -- not watered down or some cheap tasteless variety".
The hotel's staff were the source of numerous compliments by guests, who found them friendly, helpful and efficient. One patron remarked, "Check in/check out were a breeze, and every single staff member we encountered was smiling, professional, and extremely courteous".
Several reviewers were pleased with their accommodations at the hotel. They described their rooms as clean, spacious, quiet and well equipped, with comfortable beds, fast Wi-Fi and good water pressure. A few lodgers had complaints about their accommodations, however (see below).
The hotel's location was enjoyed by several travellers. They found it close to highway access, shopping, restaurants, the cinema, gas stations, golfing, Virginia Beach and Virginia Wesleyan College.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and noise transfer.
Although the majority of reviewers enjoyed their clean and comfortable rooms, a few lodgers criticized their accommodations. They reported cigarette odours in non-smoking rooms, dated decor, old TVs, worn furniture and small bathrooms.
A few patrons complained of noise disturbances during their stay. They reported noisy air conditioning, as well as noise from guests in adjacent rooms and the hallways.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 97% recommendation rate from 147 reviews.
Booking.com guest reviews rated the hotel 4.3 out of 5 from 108 reviews.
TripAdvisor.com guest reviews ranked the hotel #18 of 39 Norfolk hotels with an average rating of 4 out of 5 from 78 reviews.
The author called the hotel on November 21, 2013 to verify some information.
