Overview
Located just off Interstate 395 and about a 15-minute drive from Alexandra's city centre, the Comfort Inn Landmark is geared towards road travellers who require a hotel with easy highway access and an on-site restaurant.
This smoke-free property has 150 air-conditioned guest rooms, each offering one king or two double beds, free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a mini-fridge and a microwave are also available, and the hotel is wheelchair accessible.
Hotel amenities include a seasonal outdoor pool, a business centre, meeting/banquet space and free parking (reservation required). A free round-trip shuttle is offered to Van Dorn Metro Station, connecting to Washington D.C., and departs the hotel and metro station every 30 minutes. A $5 coupon is offered to all guests for the on-site IHOP Restaurant, open 24 hours a day. Pets are not permitted.
Landmark Mall is a 10-minute walk southeast, while downtown Washington D.C. can be found about 17 minutes away by car. Pinecrest Golf Course is roughly a 6-minute drive westward, and Ronald Reagan Washington National Airport (DCA) is approximately a 16-minute drive northeast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: May 26, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, value and rooms.
Numerous lodgers praised the hotel's staff, and characterized them as friendly, courteous and helpful with directions.
Several guests were pleased with the hotel's value, describing the rates as reasonable, inexpensive and cost effective. The hotel's free shuttle to Van Dorn Metro Station and the $5 voucher to the adjacent IHOP restaurant were named as factors that added to the hotel's overall value.
The hotel's accommodations were complimented by several reviewers. They were described as clean, nicely decorated, well maintained, well equipped and spacious, with comfortable beds. It should be noted, however, that some guests were disappointed with their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and noise transfer.
Although several guests were pleased with their clean and well-maintained rooms, some reviewers were disappointed with their accommodations. They reported worn decor, stained carpets, plumbing issues and intermittent Wi-Fi signals.
Noise disturbances were mentioned by a few guests. They described traffic noise in rooms facing the highway, as well as noise in rooms near the elevators. They also reported hearing noisy guests in adjacent rooms.
Expedia.ca guest reviews rated the hotel 3.2 out of 5 with a 76% recommendation rate from 148 reviews.
Hotels.com guest reviews rated the hotel 3.2 out of 5 from 133 reviews.
TripAdvisor.com guest reviews ranked the hotel #38 out of 50 Alexandria hotels with an average rating of 2.5 out of 5 from 101 reviews.
The author called the hotel on May 26, 2013 to verify some information.
