OverviewThe Grand America Hotel. situated in Salt Lake City, UT, is located 8 minutes away by car from Temple Square.
On this property, pets are forbidden, smoking is not allowed either. There are 24 floors with 775 rooms.
Each room features a video-game console, a balcony, a minibar, bathrobes, an ironing board with an iron, a desk, climate control (air conditioning), a refrigerator, a microwave on request, a hair dryer, a shaving mirror, slippers, a safe, a clock radio, and a TV with premium channels and paid movies. Each room also features either two queen beds or a king bed depending on the room.
In the Grand America Hotel, parking is available but charges apply.
There is an outdoor pool, an indoor pool, a children's pool, a poolside bar, a hot tub, a sauna, massage rooms, a bar, a hair salon, gift shops, a patio, a steam room, a health spa, fitness facilities, a restaurant that serves all three meals, ballrooms, shopping, shoe shine, and spa services. Other dining options are available.
For what the guest needs, available is a technology help desk, banquet facilities, event catering, business services, secretarial services, a safe at the front desk, a bellhop, a staff capable of speaking multiple languages, a currency exchange, beauty services, laundry facilities, wedding services, a steam room, a concierge desk, 24-hour room service, exhibit space, audiovisual equipment, a 24-hour front desk, an ATM, tour assistance, a laundry service with dry cleaning available, and ski storage.
A 24-hour, round-trip airport shuttle service is available. Please contact the hotel for the full details.
Some sites that a guest who is staying at the Grand America Hotel may want to visit include the Salt Palace Convention Center, which is 6 minutes away by car, the Leonardo, which is 4 minutes away by car, the City Creek Center, which is 7 minutes away by car, and the Salt Lake City International Airport, which is 12 minutes away by car. (All transportation time estimates sourced from Google Maps)
The GoodIt is clear that the Grand America Hotel is regarded as a favorite hotel by many. Reviews were very favorable and the vast majority of guests mentioned that they would return in the future if given an opportunity to do so.
Many guests commented that the hotel staff was incomparable to other hotels, and that they were more than capable of keeping guests happy and keeping the rooms clean, all while being efficient.
Many guests felt that the nearby tram line was extremely convenient, as it gave them the ability to get to any nearby location with ease.
Several reviewers thought that their rooms were luxurious, spotless, and very large, with a very modern decor and atmosphere.
Numerous reviewers found the value to surpass the cost, as many guests mentioned that their are very few places in the world where the same level of quality is available.
Many guests described the food offered at the hotel as unparalleled, with many reviewers mentioning that they enjoyed the on-site restaurant.
The vast majority of reviewers made it clear that the hotel amenities enhanced the quality of their stay, such as the pools, the fitness facilities, the spa, and the many amenities available in each room.
The Bad
While the majority of reviews of this hotel that were sourced for this analysis were incredibly positive, there were a couple of complaints.
Although most reviewers praised the food at the on-site restaurant, there were a couple of complaints about the food. For example, one reviewer would have preferred a free fruit option in the lobby (as opposed to just cookies). Other reviewers complained about the food or described it as mediocre.
A handful of guests complained that the rooms were not as thoroughly cleaned as they would have liked, or made up in the way they requested. However, most reviewers reported being very happy with their rooms.
