Overview
Located just off Highway 84 and about a 4-minute drive from Lubbock's city centre, La Quinta Inn Lubbock - Downtown Civic Center is popular with road travellers who require a central and pet-friendly hotel with a free breakfast and easy highway access.
This hotel has 137 air-conditioned guest rooms, each offering one king bed or two double beds, free Wi-Fi, cable TV, a coffeemaker, a hair dryer, an iron and ironing board and a desk. Rooms with a microwave, a mini-fridge and wheelchair accessibility are also available upon request.
Hotel amenities include an outdoor pool, free parking, 24-hour reception and a free continental breakfast. Up to two pets can stay free per room.
Denny's is located next door, while Texas Tech University can be found 4 minutes southwest by car. Oakwood Shopping Center is roughly an 11-minute walk east, and Lubbock Preston Smith International Airport (LBB)
is about a 15-minute drive northward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, up to 2 pets free, wheelchair accessible. (Call Date: August 5, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
Many reviewers praised the hotel's location. They described it as easy to find, and close to Walmart, Denny's, Texas Tech University, restaurants, shopping, museums, the airport and the Civic Center.
The hotel's staff were the source of numerous compliments by lodgers, who found them to be efficient, friendly, professional and helpful with directions.
Several guests were pleased with their accommodations. They described their rooms as clean, well equipped and quiet, with comfortable beds. It should be noted, however, that some reviewers had complaints about their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms.
While several guests were pleased with their comfortable and quiet rooms, some reviewers had complaints. They reported cigarette odours in non-smoking rooms, small-sized room and beds, difficulty with Wi-Fi connectivity, musty smells and some cleaning issues.
Expedia.ca guest reviews rated the hotel 3.3 out of 5 with a 70% recommendation rate from 309 reviews.
Booking.com guest reviews rated the hotel 7.6 out of 10 from 8 reviews.
TripAdvisor.com guest reviews ranked the hotel #30 out of 53 Lubbock hotels with an average rating of 3 out of 5 from 71 reviews.
The author called the hotel on August 5, 2013 to verify some information.
