OverviewLocated just off Highway 82 and about a 7-minute drive from Lubbock's city centre, La Quinta Inn and Suites Lubbock West Medical Center is geared towards road travellers who require a well-priced, pet-friendly and centrally located hotel with a free breakfast and easy highway access.
Each of the hotel's air-conditioned guest rooms is equipped with free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a microwave, a mini-fridge and a sitting area with a sofabed are also available, and the hotel is wheelchair accessible.
The hotel also offers an outdoor pool, a hot tub, a fitness room, meeting space, a business centre, free parking and a free breakfast. Up to two pets are permitted free of charge, per room.
Texas Tech University is roughly a 6-minute drive from the hotel, while Covenant Medical Center can be found 2 minutes away by car. Lubbock National Bank and Retail is a 10-minute walk away and Preston Smith International Airport (LBB) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, up to 2 pets free/room, wheelchair accessible. (Call Date: September 22, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and value.
The hotel's staff were praised by numerous reviewers, who characterized them as efficient, professional, friendly and knowledgeable about the area.
Many guests were pleased with their accommodations at the hotel. They described their lodgings as clean, well maintained, quiet and spacious, with comfortable beds and pillows and good Wi-Fi. A few patrons had complaints about their rooms, however (see below).
Several lodgers enjoyed the hotel's value. They described the rates as excellent and reasonable, and felt the hotel offered great value overall.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the rooms.
A few guests complained of noise disruptions during their stay. They reported traffic noise in rooms facing the highway (the west side), and recommended guests book rooms on the east side of the hotel.
Although many guests enjoyed their spacious and comfortable rooms, a few lodgers had complaints about their accommodations. They reported plumbing issues, some cleaning issues, worn carpets and cigarette odours in non-smoking rooms.
Expedia.ca guest reviews rated the hotel 3.5 out of 5 with a 76% recommendation rate from 233 reviews.
TripAdvisor.com guest reviews ranked the hotel #28 of 54 Lubbock hotels with an average rating of 3.5 out of 5 from 103 reviews.
Booking.com guest reviews rated the hotel 8.1 out of 10 from 13 reviews
The author called the hotel on September 22, 2013 to verify some information.
