OverviewThe Econo Lodge Lubbock, formerly a Howard Johnson property, is situated among restaurants and local businesses on Highway 84. With Interstate 27 within a 3-minute drive, this property is well located for guests looking to explore the area by car. The Lubbock city centre area is about 6 minutes away by car.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a TV, a desk, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board, a hair dryer and individual climate control. Accessible rooms are available.
Free parking is available on site. Pets are permitted in select rooms for an additional fee of $10 per pet, per night. This hotel has two floors and exterior corridors and room entrances.
A free breakfast is served daily from 6 am to 9:30 am. This hotel does not have an on-site restaurant.
Other on-site amenities include an outdoor pool, a business centre, guest laundry facilities and free newspapers.
The Buddy Holly Statue is a 7-minute drive away, while the Lubbock Civic Center, Texas Tech University and the City Bank Coliseum are all within a 10-minute drive. South Plain Mall is about 12 minutes away by car, while the Preston Smith International Airport (LBB) is a 15- to 20-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on October 29, 2013: Pet fees and free breakfast hours.
The GoodAmong the reviews used for this analysis, many guests seemed disappointed with their stay at this hotel. However, several guests thought that the room rates were reasonable, while a few reviewers found the location convenient for accessing restaurants and shopping.
A few guests appreciated the free breakfast.
A couple of reviewers described their rooms as clean and well equipped with amenities like a mini-fridge and a microwave. However, many guests expressed concerns about the condition of their rooms (see below for more details).
A few guests found the front desk staff friendly, but many other reviewers did not (more details below).
The Bad
Among the reviews sourced for this editorial, many guests expressed concerns about the condition of their rooms.
Many reviewers agreed that their rooms were in need of maintenance and these reviewers said that they found broken appliances, water damage on the ceiling and a clogged toilet. Several guests said that the rooms did not meet their cleanliness expectations, with a couple of reviewers mentioned that the linens did not appear clean.
Several reviewers complained that their non-smoking rooms smelled like cigarette smoke, while a couple of guests described a generally unpleasant smell in their rooms. A couple of reviewers said that the beds were uncomfortable.
Many guests were disappointed with the customer service they received and these guests described the staff as unfriendly and disinterested.
Expedia.ca gave this hotel an average score of 3.1 out of 5, with 76% of 21 guests recommending the property.
TripAdvisor.ca ranked this hotel #48 out of 55 hotels in Lubbock, with an average score of 2.5 out of 5, from 24 reviews.
The author called the hotel on October 29, 2013 to verify some information.
