OverviewLocated about a 6-minute drive from Dallas/Fort Worth International Airport (DFW) along 114, the Westin Dallas Fort Worth Airport is popular with air and car travellers who require a hotel with on-site dining and easy highway access near the airport.
This non-smoking hotel has 506 air-conditioned guest rooms and suites, each offering cable TV, an in-room safe, a coffeemaker, a mini-bar, a desk, a hair dryer and an iron and ironing board. Wi-Fi is available in guest rooms for an additional $9.95 per day.
Rooms with a kitchenette, a sitting area and sofabed, separate bedrooms and a jetted tub are also on offer. The hotel is wheelchair accessible, and up to two dogs, weighing 30 lbs or less, are permitted for no additional fee.
Hotel amenities include a heated outdoor heated rooftop pool, a hot tub, a 24-hour fitness centre, meeting/banquet space, in-room spa services, a 24-hour business centre, guest laundry facilities, a gift shop and free parking. Valet parking is available for $14 per night. A free 24-hour round-trip airport shuttle departs from the hotel every 30 minutes and must be pre-booked.
On-site dining is offered at BlueFire Grille, which serves breakfast, lunch and dinner daily, as well as at The Market, which serves a daily breakfast buffet. A coffee shop and a lounge are also offered on site. Room service is available 24 hours a day.
The Dallas Convention Center is about a 22-minute drive southeast, while Grapevine Mills offers shopping 8 minutes northwestward. Dallas' Arts District is about a 20-minute drive away. Cowboys Stadium is roughly a 25-minute drive south of the hotel, and the University of Dallas is a 12-minute drive southeast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95/night, free self-parking, valet parking $14/night, 2 dogs (40 lbs and under) stay free, wheelchair accessible. (Call Date: June 11, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and location.
Numerous guests praised the hotel's staff, and found them to be friendly, professional and helpful with directions. One lodger remarked, "The service was at the level of some of the most highly rated hotels in the world".
Many reviewers were pleased with the hotel's accommodations. They described their rooms as clean, spacious, modern, and well equipped, with comfortable beds and linens.
The hotel's location was enjoyed by several guests, who found it to be close to highway access, the airport, Grapevine Mills, Dallas' downtown and a gas station. It should be noted, however, that a few guests had complaints about the hotel's location (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the location.
Some guests reported noise in top-floor rooms from the fitness facilities, as well as noise from cleaning staff and guests in the hallways, plumbing noise, noise from reception and music late at night and from the valet parking area.
While the majority of guests were pleased with the hotel's proximity to the airport, a few reviewers were disappointed with the location. They reported there not being much available in the area in terms of restaurants and attractions, and that cab rides were expensive due to the hotel's location.
TripAdvisor.com guest reviews ranked the hotel #26 out of 77 Irving hotels with an average rating of 4 out of 5 from 349 reviews.
Expedia.ca guest reviews rated the hotel 4.4 out of 5 with a 92% recommendation rate from 697 reviews.
Booking.com guest reviews rated the hotel 8.3 out of 10 from 31 reviews.
The author called the hotel on June 11, 2013 to verify some information.
