OverviewLocated about an 8-minute walk from Reliant Astrodome, just off Highway 90, the Holiday Inn Houston South Loop is geared towards road travellers who require a hotel with easy highway access, on-site dining and an outdoor pool.
Each of the hotel's air-conditioned guest rooms and suites comes with free Wi-Fi, cable TV, a coffeemaker, a microwave, a mini-fridge, a desk, a hair dryer, an iron and ironing board and a stereo. Rooms with a separate bedroom, a living area with a sofabed, a minibar and dining table are also offered, as are wheelchair-accessible rooms.
Hotel amenities include an outdoor pool, a fitness centre, meeting/banquet space, a business centre, laundry services, a gift shop, vending machines and free parking. A free area shuttle is offered within a 3-mile radius of the hotel.
On-site dining is offered at Bayou Grille (serving breakfast and lunch daily), and Sports Page Lounge, which serves dinner daily. Pets are permitted for an additional $75 per pet, per stay.
The Houston Galleria offers shopping about a 14-minute drive away, while Minute Maid Park is a 15-minute drive from the hotel. George R. Brown Convention Center can be found 13 minutes away by car and George Bush Intercontinental Airport (IAH) is a 35-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $75/pet/stay, wheelchair accessible. (Call Date: September 22, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
Numerous guests praised the hotel's location. They found it close to restaurants, shopping, MD Anderson, Reliant Stadium, Starbucks, highway access, a grocery store and George Brown Convention Center.
The hotel's staff were the source of many compliments by lodgers, who found them friendly, accommodating and professional.
Several reviewers were pleased with the hotel's lodgings. They described their rooms as clean, quiet, well maintained and well equipped, with comfortable beds and great views of Reliant Stadium. It should be noted, however, that a few guests had complaints about their accommodations (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.
Although several guests enjoyed their well-maintained and clean rooms, a few reviewers were disappointed with aspects of their accommodations. They reported uncomfortable beds, musty odours, leaking air-conditioning units, some cleaning issues and cigarette odours in non-smoking rooms.
A few patrons complained of noise disturbances during their stay. They reported noisy in-room air-conditioning units and noise from guests partying in adjacent rooms.
Hotels.com guest reviews rated the hotel 4.1 out of 5 from 304 reviews.
TripAdvisor.com guest reviews ranked the hotel #160 of 439 Houston hotels with an average rating of 3.5 out of 5 from 133 reviews.
Booking.com guest reviews rated the hotel 7.6 out of 10 from 30 reviews
The author called the hotel on September 22, 2013 to verify some information.
