OverviewLocated about a 2-minute drive from Austin's city centre and a 4-minute drive from the State Capitol Building, La Quinta Inn Austin Capitol is suitable for travellers who require a pet-friendly and centrally located hotel with an outdoor pool, extended kitchen amenities and a free breakfast.
Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, an iron and ironing board and a hair dryer. Rooms with a microwave and a mini-fridge or a kitchenette, a desk, a jetted tub and a sitting area with a sofabed are also available, as are smoking, non-smoking and wheelchair-accessible rooms.
Hotel amenities include an outdoor pool, a fitness room, a meeting room, a business centre, free coffee in the lobby and a free breakfast. Valet-only parking is available for an additional $12.99 per night and up to two pets are permitted per room free of charge.
The University of Texas at Austin is about a 9-minute drive from the hotel, while Littlefield Mall can be found 8 minutes away on foot. Shoal Beach is a 5-minute drive away and Austin-Bergstrom International Airport (AUS) is roughly a 17-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, valet-only parking $12.99, 2 pets/room stay free, wheelchair accessible. (Call Date: November 21, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.
Numerous guests praised the hotel's staff, characterizing them as friendly, efficient, helpful and attentive. One patron remarked, "The staff was extremely polite. I asked the desk clerk some directions. He left the desk and walked out to the corner of the block to orient me after giving me a very good map of Austin. Now that's service. The parking attendants were polite and prompt".
The hotel's location was enjoyed by many lodgers. They found it close to the State Capitol Building, downtown Austin, restaurants, highway access, 6th Street, the Austin Convention Center and public transit.
Several reviewers were pleased with their accommodations at the hotel. They described their rooms as clean, spacious and quiet, with comfortable beds and efficient air conditioning. It should be noted, however, that a few travellers were disappointed with their lodgings (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the noise transfer, the rooms and the parking.
A few guests complained of noise disturbances during their stay. They reported noise from guests in adjacent rooms and the hallways, as well as noisy in-room air conditioning.
Although several reviewers were pleased with their clean and spacious rooms, a few lodgers had complaints about their accommodations. They reported small bathrooms, worn fixtures, musty odours, spotty Wi-Fi and cigarette odours in non-smoking rooms.
The hotel's valet-only parking was an issue for a few travellers. They felt it was expensive and should have been included in the daily rate.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with an 83% recommendation rate from 679 reviews.
TripAdvisor.com guest reviews ranked the hotel #115 of 181 Austin hotels with an average rating of 3 out of 5 from 213 reviews.
Booking.com guest reviews rated the hotel 7.1 out of 10 from 139 reviews.
The author called the hotel on November 21, 2013 to verify some information.
