OverviewLocated about a 7-minute walk from the waterfront just off Highway 17 in Myrtle Beach's business district, the Sheraton Myrtle Beach Convention Center is suitable for business or vacation travellers who prefer a hotel with on-site dining, meeting/banquet facilities and an indoor pool.
Each of this smoke-free hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a mini-fridge, a coffeemaker, a desk, a hair dryer, an iron and ironing board and an in-room safe. Rooms with a separate bedroom, a living area with a sofabed, a jetted tub, a wetbar, a balcony, a full kitchen and a dining area are also available, and the hotel is wheelchair accessible.
Hotel amenities include an indoor pool, a fitness centre, 250,000 square feet of meeting/conference space, a coffee shop, a business centre, laundry services, massage services and a gift shop. Self-parking is $8 per night and pets are not permitted.
On-site dining is offered at M-Bar (serving cocktails and snacks daily) and Vidalia's Restaurant, which serves breakfast, lunch and dinner daily.
Family Kingdom Amusement Park is about a 6-minute drive from the hotel, while Broadway at the Beach can be found 3 minutes away by car. River Oaks Golf Course is roughly a 10-minute drive away and Myrtle Beach International Airport (MYR) is an 11-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, self-parking $8/day, pets not permitted, wheelchair accessible. (Call Date: November 2, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.
The hotel's location was praised by many guests. They described it as central, and close to Broadway at the Beach, public transit, the beach, Palace Theater, restaurants, the airport and shopping. A few lodgers complained the hotel wasn't located directly on the beach, however.
Numerous reviewers were pleased with the level of customer service they received, characterizing the staff as efficient, helpful, professional and friendly. One guest remarked, "From the second we walked in, the staff was AMAZING. Front desk, Valet, Concierge, bartender. Never had such friendly service before".
Several lodgers enjoyed the hotel's accommodations. They found their rooms to be clean, modern, quiet and spacious, with great ocean views and comfortable beds. A few travellers were disappointed with their rooms, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the extra costs and the rooms.
Some reviewers complained about the added costs they incurred while at the hotel. They felt that parking should have been included in the daily rate, as well as a free breakfast. A few lodgers found the hotel's breakfast to be overpriced.
Although the majority of guests were pleased with their clean and modern rooms, a few patrons criticized their lodgings. They reported dated decor, worn carpets, uncomfortable beds (too soft) and musty odours.
TripAdvisor.com guest reviews ranked the hotel #56 of 223 Myrtle Beach hotels with an average rating of 4 out of 5 from 498 reviews.
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with a 90% recommendation rate from 388 reviews.
Booking.com guest reviews rated the hotel 8.6 out of 10 from 69 reviews.
The author called the hotel on November 2, 2013 to verify some information.
