OverviewLocated along North Myrtle Beach and about a 2-minute drive from Highway 17, North Beach Plantation is geared towards business and leisure travellers who prefer a full-service resort with condo-style accommodations, on-site dining and easy beach access.
This hotel has 337 air-conditioned, condo-style suites, each offering free Wi-Fi, cable TV, a full kitchen, a washer and dryer, a living room, a dining area, a jetted tub, an iron and ironing board and a hair dryer. One-bedroom through five-bedroom suites are available. Please note that trash removal and towel service are offered daily, but housekeeping is not daily.
Hotel amenities include water facilities (including swimming pools, spas, a lazy river, a swim-up pool bar and private cabanas), a fitness centre, a spa, a golf course, beachfront access, meeting/banquet facilities, a business centre and free parking.
On-site dining is offered at Seaside Cafe, open for breakfast and lunch daily, and 21 Main, which serves dinner daily. Pets are not permitted at the hotel.
Myrtle Beach's city centre is about a 25-minute drive southeast along the coast, while Azalea Sands Golf Club is a 6-minute drive northeast. Myrtle Beach Mall is roughly a 5-minute drive northeast and Myrtle Beach International Airport (MYR) is roughly a 30-minute drive southeastward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, not wheelchair accessible. (Call Date: July 8, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff.
Many lodgers were pleased with the hotel's accommodations. They described their suites as spacious, clean, luxurious, well equipped and beautifully decorated, with great ocean views. It should be noted, however, that a few guests had complaints about their rooms (see below).
Numerous guests praised the hotel's location. They described it as peaceful and relaxing, as well as being close to the beach, shopping, Barefoot Landing, Broadway at the Beach, Walmart, several grocery stores and House of Blues.
The hotel's staff were the source of several compliments by reviewers. They were characterized as friendly, courteous, accommodating and efficient. A few guests had complaints about the hotel's staff, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the prices, the rooms and the staff.
Some lodgers took issues with the hotel's prices. They felt the rates were expensive, especially in high season, and also reported the food and drink prices were overpriced.
While the majority of reviewers were pleased with their spacious and well-equipped suites, a few guests had complaints. They reported spotty Wi-Fi, uncomfortable beds and pillows and noise transfer from guests in adjacent rooms.
Although many guests were pleased with the level of customer service they received, a few patrons were disappointed. They reported long waits for requests to be accommodated, and also mentioned the staff had to be reminded to provide the trash removal and towel service.
TripAdvisor.com guest reviews ranked the hotel #1 out of 53 North Myrtle Beach hotels with a 4.5 out of 5 average rating from 661 reviews.
Expedia.ca guest reviews rated the hotel 4.6 out of 5 with an 96% recommendation rate from 115 reviews.
Booking.com guest reviews rated the hotel 9.4 out of 10 from 88 reviews.
The author called the hotel on July 8, 2013 to verify some information.
