OverviewLocated on Hilton Head Island Beach overlooking the Atlantic Ocean, Hilton Head Island Beach and Tennis Resort is geared towards business and vacation travellers who prefer a beachfront hotel with extended kitchen amenities, on-site dining and easy beach access.
This hotel has 160 individually owned, air-conditioned, one- and two-bedroom villas. Each villa offers free Wi-Fi, cable TV, a DVD player, a full kitchen, a coffeemaker, a desk, a hair dryer and a living room with a sofabed. Two-bedroom villas offer an extra bathroom. The hotel does not offer wheelchair-accessible rooms.
Hotel amenities include two outdoor pools, tennis courts, a fitness centre, a business centre, a poolside bar, barbecue facilities, a playground, bicycle rentals and free parking. The hotel offers five on-site restaurants and pets are not permitted. This resort boasts a 12,000 square-foot conference centre.
Port Royal Plaza Shopping Center is about a 4-minute drive northwest of the hotel, while Port Royal Golf and Racquet Club is a 5-minute drive north. Harbour Town Lighthouse and Museum can be found roughly 20 minutes away by car and Savannah/Hilton Head International Airport (SAV) is about a 1-hour drive westward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, not wheelchair accessible. (Call Date: July 2, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
Numerous guests were pleased with the hotel's location. They described it as laid back and family friendly, as well as close to shopping, restaurants, the beach, a grocery store, Walmart and a movie theatre.
The hotel's staff were the source of many compliments by reviewers. They were characterized as friendly, hard working and efficient, providing a "quick and painless check-in".
Several lodgers enjoyed their accommodations at the hotel. They described their villas as clean, spacious, well equipped and comfortable, with great ocean views. It should be noted, however, that some reviewers had complaints about their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the villas.
While the majority of guests were pleased with their clean and well-equipped villas, some reviewers had complaints about the hotel's accommodations. They reported dated decor, furniture and appliances, uncomfortable beds and pillows and worn carpets and fixtures.
TripAdvisor.com guest reviews ranked the hotel #18 of 28 Hilton Head hotels with an average rating of 3.5 out of 5 from 199 reviews.
Expedia.com guest reviews rated the hotel 3.5 out of 5 with an 82% recommendation rate from 136 reviews.
Booking.com guest reviews rated the hotel 7.4 out of 10 from 123 reviews.
The author called the hotel on July 2, 2013 to verify some information.
