Overview
Located about a 3-minute drive from the nearest Interstate 385 on-ramp and a 9-minute drive from Greenville's city centre, the Baymont Inn and Suites Greenville-Haywood is geared towards business and vacation travellers who require a hotel with a free breakfast and easy highway access.
This hotel has 122 air-conditioned guest rooms, each offering one king or two double beds, free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Microwaves and mini-fridges are available upon request, and some king rooms come with a seating area and sofabed. Smoking and non-smoking rooms are available.
The hotel also offers an outdoor pool, a business centre, guest laundry, vending machines, a free continental breakfast and free parking. Free Wi-Fi is also available in public areas. Pets are not permitted, and wheelchair-accessible rooms are available upon request. Although there is no on-site fitness room, guests are allowed access to an off-site fitness facility, free of charge. Contact hotel for details.
Copper River Grill and Chuck E. Cheese's can both be found within a 1-minute walk of the hotel, while Haywood Mall is a 3-minute walk southward. The TD Convention Center is a 5-minute drive west. Clemson University is roughly a 10-minute drive southwest, and Greenville-Spartanburg International Airport (GSP) is about a 15-minute drive northeast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: June 16, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location, breakfast and rooms.
The hotel's staff were the source of numerous compliments from lodgers, who found them to be friendly, accommodating and attentive.
Many reviewers praised the hotel's location, describing it as close to shopping, attractions, Greenville's downtown, restaurants, TD Convention Center, Bi-Lo Center and a bookstore. One lodger stated, "Nice location - close to shopping, attractions, yet private and restful".
The hotel's breakfast was also praised by several guests, who described it as excellent and wonderful, with many hot and cold selections. One reviewer noted, "excellent breakfast included with the room - not just "continental" but cereal, waffles, scrambled eggs, sausage, breads, etc.".
Several lodgers were pleased with their accommodations, and described their rooms as clean, updated and quiet, with comfortable beds and pillows. It should be noted, however, that a few guests had complaints about their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, and most guests enjoyed there rooms, there were a few complaints about the rooms. These guests reported small rooms, slow Wi-Fi, dated decor, worn carpets and musty odours.
Hotels.com guest reviews rated the hotel 4.4 out of 5 from 345 reviews.
Expedia.com guest reviews rated the hotel 4.4 out of 5 with a 95% recommendation rate from 347 reviews.
TripAdvisor.com guest reviews ranked the hotel #16 out of 61 Greenville hotels with an average rating of 4 out of 5 from 88 reviews.
The author called the hotel on June 16, 2013 to verify some information.
