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Charleston Marriott

This is a 3 star hotel in Charleston
170 Lockwood Boulevard, Charleston, SC, U.S.A.
Photo 1 - Charleston Marriott
A luxurious hotel situated in a lively area with a great value and a fantastic staff
Pros 
  • Free parking
  • An abundance of guests praised the conduct of the staff
  • The large majority of reviewers found the hotel and their room to be well-kept
  • Numerous guests made mention of the lively location
  • Many reviewers agreed on the hotel's fantastic value
  • A notable amount of guests thought that the smell and taste of the food was of a very high quality
Cons 
  • Some reviewers reported a somewhat long wait for their food at the on-site restaurant
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Editor's Analysis

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Updated on Oct 10, 2013
Overview
The Charleston Marriott, situated in Charleston, SC, is located 8 minutes away by car from the Old City Market.

On this property, guests do not have permission to bring pets, but they are allowed to smoke in designated rooms. There are 14 floors with 341 rooms.

Amenities that are featured in every room include climate control, a direct dial and multi-line phone with voicemail and wake-up calls, a hair dryer, a desk, available rollaway beds, paid wireless/wired internet access, air conditioning, a coffeemaker, daily housekeeping, toiletries, an ironing board with an iron, a safe, and a TV with premium channels, paid movies, and HBO. Also featured either a king bed or 2 queen depending on the room.

At the Charleston Marriott, guests are able to self park on the property free of charge. Valet parking is available, but is paid. Breakfast is also available to guests who would like to eat at the hotel, it is paid. Other amenities that guests may enjoy during their stay include a bar, a restaurant, ballrooms, fitness facilities, a rooftop terrace,  gift shops, an outdoor pool, a cafe, and a patio.

To tend to any needs that the guest may have, available is a 24 hour front desk, an ATM, a laundry service with dry cleaning available, airport transportation, laundry facilities, banquet facilities, event catering, a computer station, a bellhop, a conference center, business services, audiovisual equipment, concierge services, exhibit space, an internet point, and a 24 hour business center.

Areas that a guest who is staying at the Charleston Marriott may make the decision to visit include Middleton Place, which is 25 minutes away by car, the Citadel Mall, which is 12 minutes away by car, the South Carolina Aquarium, which is 11 minutes away by car, the Charleston Symphony Orchestra, which is 5 minutes away by car, the Charleston Museum, which is 8 minutes away by car, and the Charleston International Airport (CHS), which is 19 minutes away by car. (All transportation time estimates sourced from Google Maps)
The Good
According to the guests' reviews, the Charleston Marriott is unquestionably a luxurious hotel with a high quality. Like any other hotel, there were some who complained, but they remained a small minority.

An abundance of guests praised the conduct of the staff. Guests showed their appreciation of the staff by acknowledging the efficiency at which they complete tasks and their friendliness to each individual guest.

The large majority of reviewers found the hotel and their room to be well-kept. Some of these reviewers added that the hotel also features a modern atmosphere.

Numerous guests made mention of the lively location, with its close proximity to a large number of points of interest and tourist attractions.

Many reviewers agreed on the hotel's fantastic value, as they noticed that when considering a future stay, it was an easy decision.

A notable amount of guests thought that the smell and taste of the food was of a very high quality, and that the hotel's delicacies are unparalleled by other properties.

The Bad
As stated above, like any other hotel, the Charleston Marriott received complaints. The only common complaint among guests, was that some reviewers reported a somewhat long wait for their food at the on-site restaurant, and that they grew impatient.

Expedia.com guests rated this hotel 4.1 out of 5 and 85% of guests recommended it based on 295 reviews.

Hotels.com guests rated this hotel 4.2 out of 5 based on 204 reviews.

TripAdvisor.com ranked this hotel #40 of 55 Charleston hotels, with an average rating of 4 out of 5 based on 403 reviews.

Guest Reviews

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149.71 USD - 0.00 USD Charleston Marriott
Rating:
6.0
Fair
Ranking:
#34
Out of 129 hotels
Guest Rating Explained
Rating: 6.0 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #34 out of 129 hotels in Charleston ranked by guests.
Guest Recommendations
Cost of hotel does not match its service and felt like I was treated poorly
""
Michael from Wellford, SC US rated Charleston Marriott 6 out of 10 on November 04, 2011
Verified Guest from Pelzer, SC US rated Charleston Marriott 10 out of 10 on October 24, 2010
"We were in room 905 and had a connecting door to 906. Bearing in mind we had flown from Grand Cayman for a nice relaxing weekend away we were woken both mornings by the guests in the that room (different people each day). The sound proofing was terrible, and subsequently woken at the crack of dawn both days, either by the family on the Sunday morning or by the loud business man on the Monday morning, this of course put us in a great mood for our day of relaxation. Also the gentleman working on Saturday 10 June (PM) was not very helpful in helping us locate Theatre 99, which was very easy for us to find but clearly very difficult for him. As we were not asked whether we enjoyed our stay at this hotel on checking out we did not say anything at the time. And I suppose the lady working that morning did not seem senior enough to have helped anyway, although I'm sure there was a manager on site. "
Dean from Georgetown, KY rated Charleston Marriott 5 out of 10 on June 12, 2006

Amenities

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Charleston Marriott

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Concierge
  • Valet Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • CD Player
  • Laundry service
  • Shops
  • Photocopier
  • Jacuzzi
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Souvenirs/Gift Shop
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Listing Type Place
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)

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Published 09.01.2015
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