OverviewLocated about a 3-minute drive from the nearest Interstate 95 on-ramp and a 9-minute walk from the 2nd St. Metro Station along the Delaware River, the Hyatt Regency Philadelphia at Penn's Landing is suitable for business or vacation travellers who prefer a hotel with meeting/banquet space, on-site dining and easy access to public transit and the highway.
Each of the hotel's air-conditioned guest rooms and suites offers cable TV, an in-room safe a coffeemaker, a mini-fridge, a hair dryer, an iron and ironing board and a desk. Rooms with a separate bedroom, a living room with a sofabed, a dining table, a wet bar, a full-sized fridge and an additional bathroom are also available. In-room Wi-Fi is an additional $9.95 per day.
Hotel amenities include an indoor pool, a sauna, a fitness centre, meeting/banquet facilities, a coffee shop, a gift shop, a business centre and laundry services. On-site dining is offered at Keating's River Bar and Grill, which serves breakfast, lunch and dinner daily.
Self-parking is an additional $25 per day and pets are permitted for $75 per pet, per stay. The hotel is wheelchair accessible.
Downtown Philadelphia is about a 10-minute drive away, while the Liberty Bell can be found 15 minutes away on foot. The Bourse at Independence Mall offers shopping 3 minutes away by car and Philadelphia International Airport (PHL) is roughly a 15-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95/day, self-parking $25/day, pets $75/pet/stay, wheelchair accessible. (Call Date: September 21, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff.
Many guests praised the hotel's accommodations. They described their rooms as well maintained, clean, spacious and quiet, with comfortable beds, large bathrooms and beautiful city and harbour views.
The hotel's location was praised by numerous lodgers of the hotel. They described it as easily accessible, and close to attractions, restaurants, the Delaware River, Penn's Landing, the Maritime Museum, the historic district, the ferry, Independence Hall and Camden.
Several reviewers complimented the hotel's staff, and found them to be professional, accommodating and friendly. One guest remarked, "Staff could not have been nicer and the two concierges were equal to or better than those working at most of the 5-star hotels I've stayed at".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about added costs.
Some reviewers were disappointed with the added costs they incurred while staying at the hotel. They found the restaurant prices, the room rates and the parking and Wi-Fi fees to be overpriced, and also felt a free breakfast should have been included.
TripAdvisor.com guest reviews ranked the hotel #33 of 84 Philadelphia hotels with an average rating of 4 out of 5 from 727 reviews.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 93% recommendation rate from 576 reviews.
Booking.com guest reviews rated the hotel 8.4 out of 10 from 143 reviews
The author called the hotel on September 21, 2013 to verify some information.
