OverviewLocated just off Highway 250 and about an 11-minute drive from Sandusky's city centre, the Comfort Inn Sandusky is popular with road travellers who require a hotel with a free breakfast, easy highway access and indoor and outdoor pools.
This hotel has 103 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Rooms with a mini-fridge, a microwave, a two-person jetted tub and up to four double beds are also available, as are wheelchair-accessible rooms. Some rooms are non-smoking. Rooms with a balcony are also available.
Hotel amenities include an indoor pool, a hot tub, outdoor pool, a poolside bar, meeting/banquet space, a business centre, a games room, guest laundry, vending machines, a free breakfast and free parking. Pets are not permitted. There is a microwave available for guest use in the lobby. The Baci Restaurant and NightClub is also on site.
Sandusky Mall is a 6-minute drive northwest. Nickel Plate Beach is about an 11-minute drive eastward and Griffing Sandusky Airport (SKY) is an 11-minute drive north. (All distances and travel time estimates: Google Maps).
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: August 22, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, breakfast and rooms.
Many guests were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, helpful, efficient and accommodating.
The hotel's breakfast was the source of numerous compliments by reviewers, who described it as wonderful and very good, with plenty of variety and a clean breakfast room. One guest noted, "Plenty of waffle makers and staff that kept the hot foods filled. Eggs were wonderful. Best coffee".
Several patrons enjoyed their lodgings at the hotel. They described their rooms as clean, spacious, well equipped and well decorated, with good air conditioning and comfortable beds. It should be noted, however, that some guests had complaints about their rooms.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and noise transfer.
Although several reviewers were pleased with their clean and spacious rooms, some guests were disappointed with their accommodations. They reported cigarette odours in non-smoking rooms, as well as dated decor, musty smells and old TVs.
A few lodgers complained of noise disturbances during their stay. They reported noisy guests partying in adjacent rooms, the hallways and outside.
Expedia.ca guest reviews rated the hotel 3.4 out of 5 with a 67% recommendation rate from 739 reviews.
Hotels.com guest reviews rated the hotel 3.7 out of 5 from 334 reviews.
TripAdvisor.com guest reviews ranked the hotel #8 of 34 Sandusky hotels with an average rating of 3 out of 5 from 312 reviews.
The author called the hotel on August 22, 2013 to verify some information.
