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Holiday Inn Express Cleveland Downtown

This is a 2 star hotel in Cleveland
629 Euclid Avenue, Cleveland, OH, U.S.A.
Photo 1 - Holiday Inn Express Cleveland Downtown
Close to sites in downtown Cleveland, unique rooms, great staff
  • Free Wi-Fi, free breakfast
  • Many guests were pleased with the hotel's proximity to sites and restaurants
  • Numerous lodgers praised their clean and unique rooms
  • The hotel's staff were complimented for their helpful and professional service
  • A few reviewers reported noise transfer during their stay
  • The hotel's off-site parking was considered inconvenient by a few lodgers
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Editor's Analysis

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Updated on Sep 6, 2013
Located in downtown Cleveland and about a 10-minute walk from Tower City Metro Station along Highway 20, the Holiday Inn Express Cleveland Downtown is geared towards business or vacation travellers who require a centrally located hotel with a free breakfast close to public transit and highway access.

This hotel has 141 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a mini-fridge, a microwave, a jetted tub, a separate bedroom and a living room with a sofabed are also available, as are wheelchair-accessible rooms.

The hotel also offers a 24-hour fitness room, meeting space, a business centre, a hair salon, a convenience store, laundry services, vending machines and a free buffet breakfast. Parking is available off site at a nearby lot for an additional $14 per day. Pets are not permitted.

Cleveland Browns Stadium can be found about a 5-minute drive from the hotel, while The Arcade offers shopping and dining 1 minute away on foot. Cleveland State University is roughly a 6-minute drive along Euclid Avenue. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, off-site parking $14/night, pets not permitted, wheelchair accessible. (Call Date: August 31, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rooms and staff.

The hotel's location was praised by numerous guests, who found it close to the Rock and Roll Hall of Fame, House of Blues, Cleveland Browns Stadium, Horseshoe Casino, Progressive Field, restaurants and public transit. One lodger remarked, "A lot of people say that location is everything. If this is true, then this property wins every accolade imaginable. Situated close to Horseshoe Casino, Quicken Loans Arena, the Cleveland Browns Stadium, Cleveland Indians’ Progressive Field, and the magnificent Rock and Roll Hall of Fame Museum, visiting your favorite attraction or taking part of the sports and gaming action is a breeze".

Many reviewers were pleased with their accommodations at the hotel. They described their rooms as spacious, clean, unique and nicely decorated, with hardwood floors, vaulted ceilings and great views of Lake Michigan.

The hotel's staff were the source of several compliments by patrons, who characterized them as friendly, helpful and professional. One guest noted, "The staff are amazing. They do a great job taking care of all of your questions and enjoy helping you explore the city of Cleveland".

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer, the parking and the rooms.

A few reviewers complained of noise disruptions during their stay. They reported being able to hear guests in adjacent rooms, rooms overhead and the hallway, and also found the in-room air-conditioning units to be noisy.

The hotel's off-site parking proved to be a challenge for some guests. They found it inconvenient when the lot next door was full and they had to drive around in search of a parking spot.

Although the majority of reviewers praised their clean and unique rooms, a few guests had complaints. They reported intermittent Wi-Fi signals and dated decor. guest reviews ranked the hotel #10 of 33 Cleveland hotels with an average rating of 4 out of 5 from 329 reviews. guest reviews rated the hotel 4.2 out of 5 from 281 reviews. guest reviews rated the hotel 4.2 out of 5 with a 98% recommendation rate from 218 reviews.

The author called the hotel on August 31, 2013 to verify some information.

Guest Reviews

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157.00 USD - 0.00 USD Holiday Inn Express Cleveland Downtown
Out of 94 hotels
Guest Rating Explained
Rating: 7.1 / 10

No. of guest ratings: 6
No. of guest comments: 6
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #5 out of 94 hotels in Cleveland ranked by guests.
Guest Recommendations
Jocelyn from Cedarhurst, PA US rated Holiday Inn Express Cleveland Downtown 9 out of 10 on August 22, 2012
Pretty and clean room
"The room was very pretty and CLEAN, the attendant in the lobby was very respectful and courteous"
Verified Guest from Staten Island, NY US rated Holiday Inn Express Cleveland Downtown 8 out of 10 on September 12, 2010
"I requested a non-smoking room. The room we were given was filled with smoke. When I complained, they came up and sprayed Febreeze - did nothing to help. Smoke was everywhere, in the bed, rugs, etc."
Cynthia from Lockport, NY US rated Holiday Inn Express Cleveland Downtown 2 out of 10 on February 13, 2006
"The website says that you will get free parking, but the hotel will charge you. It is $12.00 a day, which is higher than many of the garages in the city. Also, we did not get our room cleaned the first day and when we called we were told someone would call and come up to clean while we were at dinner. When we came back, the room was still not cleaned. When we called the manager, we got 50% off one night of our stay. We also brought up the parking situation, and we got free parking. The staff was very courteous and attentive. The lobby and hallways were very clean and the continental breakfast was adequate and well maintained."
Verified Guest from Guilford, CT US rated Holiday Inn Express Cleveland Downtown 7 out of 10 on October 23, 2005
Linda from N. Ridgeville, OH US rated Holiday Inn Express Cleveland Downtown 9 out of 10 on April 24, 2004
"I have mixed feelings about my stay...Had I known that the hotel was undergoing extensive renovation that required me to take "unusual" measures to access my hotel room, i.e., separate elevators, a dreary walk thru dimly-lit hallways, pass bank/business offices and boarded spaces, over raggedy carpet, thru a winding/long connection between the hotel and the garage parking, I would not chosen to stay there. For the first night's stay, the fitted sheet on one of the beds had a huge brownish stain located at the top that was disgusting, there were no washclothes, and the tub appeared to be dirty/stained. On the positive side, the room was very nice - the tall ceilings and decor were pleasing and helped make the unpleasant features tolerable. At this time, however, I would not recommend the hotel - particularly to any female staying alone. Security poses a potential risk in my opinion. By the way, I did not bother the front desk for washclothes because it was very late at night when I realized the problem and didn't want to make staff (or myself) go thru the trouble of meandering the trek to get to the I used the hand-towels instead."
Karolynn from Fairfax Station, VA US rated Holiday Inn Express Cleveland Downtown 3 out of 10 on April 19, 2004


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Holiday Inn Express Cleveland Downtown

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Multilingual Staff
  • Safe-Deposit Box
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Hair Dryer
  • TV
  • Laundry service
  • Billiards
  • Photocopier
  • Salon
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Executive Floor
  • Luggage Storage
  • Vending Machines
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry

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Published 09.01.2015
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