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Hilton Garden Inn Cleveland Airport

This is a 3 star hotel in Cleveland
4900 Emerald Court S.W., Cleveland, OH, U.S.A.
Photo 1 - Hilton Garden Inn Cleveland Airport
Within a 5-min. drive of the airport (CLE), free shuttle service and clean rooms
Pros 
  • Free Wi-Fi, free parking and free airport/area shuttle service
  • Many guests found their rooms clean
  • Many reviewers praised the food served at breakfast at the on-site restaurant
  • The staff were frequently complimented for their friendly and helpful service
  • Several guests found the location convenient for accessing highways and the airport
  • A few reviewers thought that the room rates were reasonable
Cons 
  • On-site restaurant is not open for lunch
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Editor's Analysis

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Updated on Dec 1, 2013
Overview
This property is located within a business park area and is within a 3-minute drive of Interstates 71 and 480. Offering a free shuttle service to destinations within a 5-mile radius, including the airport, this property is well suited for business guests or leisure travellers looking to explore the area by car.

This hotel is smoke free and all rooms include free Wi-Fi and remote printing, a flat screen TV with pay-per-view movies, an MP3 dock, a coffeemaker, a desk and ergonomic chair, blackout curtains, a mini-fridge, a microwave, an iron and ironing board, a hair dryer and air conditioning. Accessible rooms are available.

Free parking is available on site and a free local area shuttle service is available and operates on demand. The shuttle is available for destinations within 5 miles, including the Cleveland Hopkins International Airport (CLE), which is a 5-minute drive away. Pets are not permitted.

The on-site restaurant serves a cooked-to-order breakfast and dinner. This hotel also offers evening room service from 5 pm to 10 pm.

Other on-site amenities include an indoor pool and a hot tub (including an accessible entry chair), a fitness centre, a business centre, a convenience store, an ATM, coin-operated laundry machines, dry cleaning service and luggage storage.

The International Exposition Center and NASA Glenn Research Center are 5 minutes away by car. Downtown Cleveland is a 15- to 30-minute drive away and includes the Rock 'n' Roll Hall of Fame, the Cleveland Browns Stadium, Progressive Field and the Cleveland Public Auditorium. The James A. Garfield National Historic Site is about 45 minutes away by car. (All driving time estimates: Google Maps)
The Good
Among the reviews used for this analysis, many guests described pleasant experiences at this hotel and several aspects of the property were complimented.

Many guests described their rooms as clean, while several reviewers added that their rooms were generally comfortable, well appointed with modern furnishings, spacious and quiet.

The staff were frequently complimented for their friendly and helpful service. One guest said that "the staff does everything they can to make you feel at home".

Many reviewers praised the food and reasonable prices at the breakfast served at the on-site restaurant.

Several guests found the location convenient for accessing the highway and the airport, while several reviewers found the airport shuttle service convenient.

A few reviewers thought that the room rates were reasonable, while a couple of guests enjoyed the indoor pool.

The Bad
There were very few concerns or complaints found for this property, among the reviews sourced for this editorial. However, one guest found his or her bed uncomfortable. Guests may also want to note that lunch is not served at the on-site restaurant.
Expedia.ca gave this hotel an average score of 4.5 out of 5, with 98% of 231 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 33 hotels in Cleveland, with an average score of 4 out of 5, from 200 reviews.

Amenities

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Hilton Garden Inn Cleveland Airport

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Refrigerator
  • Cable / Satellite TV
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • TV
  • Photocopier
  • Jacuzzi
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Luggage Storage
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax 216-898-1498
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Laundry Machines | Convenience Store | Laundry Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 44135
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone 216-898-1898
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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Published 09.01.2015
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