OverviewThis hotel is situated across the street from the World Trade Centre Memorial and the World Trade Centre Subway Station. This property is well located for guests looking to explore Lower Manhattan on foot. For example, the Century 21 Department Store is 2 minutes away on foot, while the Wall Street Exchange is a 6-minute walk away.
Both smoking and non-smoking accommodations are available, but smoking rooms are 8th-floor only. All 569 rooms and suites include a 42" flat screen TV with pay-per-view movies, a hair dryer, a coffeemaker, blackout curtains, an iron and ironing board, a mini-bar, a desk, a safe and air conditioning. Rooms are furnished with one king bed, one queen bed or two double beds.
Suites provide more spacious accommodations with a separate living room area, a separate shower and bathtub in the bathroom, and floor-to-ceiling windows. Suites are furnished with one king bed and one queen bed, one king bed and two sofabeds, or one king bed and one sofabed.
Free Wi-Fi is available in the lobby, while in-room Wi-Fi is available for an extra charge of $12.95 per 24 hours. Valet parking is available for an additional fee of $55 per day. Pets are not permitted.
The on-site Church and Dey restaurant serves breakfast, lunch and dinner. This hotel also has an on-site lounge and a bar. Room service is available from 6 am to 12 am.
Other on-site amenities include an indoor heated pool, a fitness centre, a 24-hour business centre, an ATM, baggage storage, a concierge desk, a gift shop, foreign currency exchange, laundry service and safe deposit boxes.
Battery Park and access to the ferry to the Statue of Liberty are both about 13 minutes away on foot. Madison Square Garden, Penn Station and the Empire State Building are all about 15 minutes away via public transit, while Times Square and the Broadway Theatre District are about a 15- to 25-minute trip away by public transit.
LaGuardia Airport (LGA) is about a 20- to 25-minute drive away, while J.F.K. International Airport (JFK) and Newark International Airport (EWR) are both about 30 to 50 minutes away by car. (All walking, public transit and driving time estimates: Google Maps)
The GoodMany guests described overall enjoyable experiences at this hotel, among the reviews used for this analysis, and several aspects of the property received praise.
Many reviewers found their rooms to be well appointed and one guest described her room as modern and cozy. A few guests mentioned that their rooms were clean, while a couple of other reviewers said that their beds were comfortable.
The views from the guest rooms seemed to impress many reviewers. Guests described views of the WTC site, Empire State Building and Brooklyn Bridge.
Many guests found the location convenient for accessing public transit and the WTC Memorial. Several reviewers found shopping and restaurants nearby.
The staff were frequently complimented for their professional, attentive and helpful service.
A few reviewers enjoyed the on-site pool and fitness centre, while a couple of guests praised the food served at the on-site restaurant. However, there were some complaints about restaurant pricing (see below for more details).
The Bad
There were very few concerns or complaints found for this property, among the reviews sourced for this editorial. However, several guests complained about paying additional fees for in-room Wi-Fi ($12.95 per 24 hours).
While a couple of guests enjoyed their experience at the on-site restaurant, as mentioned above, a few reviewers thought that the menu prices were expensive.
Booking.com gave this hotel an average score of 8.2 out of 10, from 160 guest reviews.
TripAdvisor.ca ranked this hotel #197 out of 433 hotels in New York City, with an average score of 4 out of 5, from 1,917 reviews.
