OverviewLocated about a 2-minute walk from the World Financial Center in Lower Manhattan and a 9-minute walk from World Trade Center Subway Station, the Conrad New York is suited towards business and vacation travellers who prefer an all-suite pet-friendly hotel with meeting/banquet facilities, on-site dining and easy access to public transit.
This non-smoking hotel offers 463 air-conditioned suites, each offering a separate bedroom, cable TV, a minibar, a coffeemaker, an in-room safe, an iPod docking station, a desk, a seating area, a hair dryer, a bathrobe for each guest and an iron and ironing board.
Standard suites offer two double beds or one king bed, while rooms with a seating area and sofabed and a dining table and chairs are also available. Wi-Fi is an additional $14.95 per day and the hotel also offers wheelchair-accessible rooms.
Hotel amenities include a 24-hour health and fitness centre, 30,000 square feet of meeting/banquet space, a business centre, a barber/beauty shop, a gift shop and laundry services. Parking is an additional $65 per day and one pet up to 75 lbs is permitted per room free of charge. This hotel has a concierge desk.
On-site dining is available at ATRIO Wine Bar and Restaurant, which serves breakfast, lunch and dinner daily, and 24-hour room service is also offered. The Loopy Doopy Rooftop Bar is open seasonally, from May through October.
The New York Stock Exchange is roughly a 15-minute trip via public transit, while Canal Shopping Center is a 7-minute drive eastward. Times Square can be found about 15 minutes away by car, and LaGuardia Airport (LGA) is a 25-minute drive northeast of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $14.95/day, parking $65/day, 1 pet/room permitted free, wheelchair accessible. (Call Date: July 27, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.
The hotel's staff were the source of numerous compliments by reviewers, who characterized the staff as friendly, accommodating and hard-working. One patron noted, "All staff I dealt with were extremely helpful and very attentive to my needs. From the bellman, front desk, concierge, bar, management, housekeeping, etc., my concerns were immediately addressed and resolved with a smile".
Many guests were pleased with the hotel's location, describing it as close to public transit, restaurants, Battery Park, the Freedom Tower, Whole Foods, a movie theatre and North Cove Marina. One reviewer remarked, "The location is great - overlooking the river and steps to Tribeca. Great for anyone who is in NY for business downtown, or for tourists who are not interested in the congestion of Midtown".
The hotel's accommodations were praised by numerous lodgers. They described their rooms as clean, modern, quiet, spacious and well equipped, with great city and river views and comfortable beds and linens.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the costs.
Some guests were disappointed with the costs they incurred while staying at the hotel. Several complained of having to pay for Wi-Fi, and reviewers also mentioned the minibar, breakfast and parking charges were too expensive. It was also reported that in-room ice was only available through the restaurant for a $5 delivery fee.
TripAdvisor.com guest reviews ranked the hotel #68 of 434 New York City hotels with a 4.5 out of 5 average rating from 640 reviews.
Expedia.ca guest reviews rated the hotel 4.7 out of 5 with a 98% recommendation rate from 306 reviews.
Booking.com guest reviews rated the hotel 9 out of 10 from 296 reviews.
The author called the hotel on July 27, 2013 to verify some information.
