Overview
Located a 1-minute drive from the nearest Interstate 90 on-ramp and across the street from the State University of New York Albany, the Extended Stay America Albany - SUNY is geared towards travellers who require well-priced long- or short-term accommodations with full kitchens, a free breakfast and easy highway access.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a full kitchen, a coffeemaker, a desk, an iron and ironing board, a dining area and a sitting area. Hair dryers are available upon request. Smoking, non-smoking and wheelchair-accessible rooms are available.
The hotel also offers a business centre, guest laundry, vending machines, an elevator, free parking and free breakfasts to-go. One pet per room is permitted for an additional $25 per pet, per day.
Full-service housekeeping is included once per week for stays of eight days or longer and linens and towels are available upon request. Refresh service (replacing towels, emptying trash, replenishing toiletries and making the beds) is available for $5 each time. Full-service housekeeping is also available for $10 per time. Guests are responsible for washing their own dishes.
Crossgates Mall offers shopping roughly 5 minutes away by car, while Bleeker Stadium can be found a 6-minute drive away. Six Mile Waterworks Park is about a 2-minute drive from the hotel and Albany International Airport (ALB) is an 11-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, 1 pet permitted for $25/pet/day, wheelchair accessible. (Call Date: December 15, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.
The hotel's staff were the source of numerous compliments by reviewers, who found them friendly, accommodating, attentive, professional and helpful with dining recommendations.
Many travellers were pleased with the hotel's location. They found it close to downtown, State University of New York Albany, highway access, restaurants, shopping and a grocery store.
Several guests enjoyed their accommodations at the hotel. They described their rooms as clean, quiet, well equipped and spacious, with fast Wi-Fi and comfortable beds.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and free breakfast.
Although the majority of reviewers were pleased with their clean and well-equipped rooms, a few guests had complaints about their accommodations. They reported no bathroom toiletries, inefficient and noisy in-room air conditioning and cigarette odours in non-smoking rooms.
The hotel's free to-go breakfast was a disappointment for a few travellers. They described it as limited and basic.
TripAdvisor.com guest reviews ranked the hotel #12 of 50 Albany hotels with an average rating of 4.5 out of 5 from 49 reviews.
Hotels.com guest reviews rated the hotel 3.4 out of 5 from 23 reviews.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with a 95% recommendation rate from 19 reviews.
The author called the hotel on December 16, 2013 to verify some information.
