OverviewLocated in the centre of the Las Vegas Strip and about a 4-minute drive from the nearest Interstate 15 on-ramp, the Excalibur Hotel & Casino is suitable for business or vacation travellers who prefer a well-priced and centrally located hotel with a casino, meeting/banquet space and easy highway access.
Each of the hotel's air-conditioned guest rooms and suites comes equipped with cable TV, a table and two chairs, a hair dryer and an iron and ironing board. Rooms with a seating area, an iPod dock, a separate bedroom, a dining area and a mini-fridge are also available, as are smoking, non-smoking and wheelchair-accessible rooms.
Hotel amenities include a casino, nightly entertainment, an outdoor pool, a hot tub, a sauna, a spa and wellness centre, a fitness centre, shopping, an arcade, a hair salon, a chapel, meeting/banquet space, a business centre, laundry services, five restaurants, two bars, a food court and free parking. Pets are not permitted and free Wi-Fi is available in public areas.
MGM Grand Garden Arena and Mandalay Bay Convention Center are both about a 3-minute drive from the hotel, while Fashion Show Mall can be found 6 minutes away by car. McCarran International Airport (LAS) is an 8-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi in public areas, free parking, no pets, wheelchair accessible. (Call Date: January 28, 2014)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rates, rooms and staff.
Many travellers were pleased with the hotel's location. They found it on the Las Vegas Strip, as well as close to the airport, highway access, Mandalay Bay Convention Center, shopping, casinos, restaurants and public transit.
The hotel's rates were praised by numerous reviewers. They described them as excellent, amazing, reasonable and affordable.
Several lodgers enjoyed their accommodations at the hotel. They found their rooms to be clean, modern, spacious and well maintained, with great views of The Strip and comfortable beds. A few patrons had complaints about their lodgings, however (see below).
The hotel's staff were the source of several compliments by reviewers, who characterized them as friendly, helpful, knowledgeable and professional. One guest remarked, "All the people were kind and helpful. From the room service to the people working the casino floor". A few guests criticized the staff, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about cigarette smoke, the rooms and the staff.
Several guests complained about the amount of cigarette smoke within the casino and other common areas. They felt there should have been a designated non-smoking area on the casino floor.
Although several reviewers were pleased with their clean and comfortable rooms, a few lodgers criticized their accommodations at the hotel. They reported no in-room Wi-Fi or coffeemakers, dated decor and bathrooms and uncomfortable beds (too firm). Noisy air conditioning and street noise were also reported.
While most lodgers were pleased with the level of customer service they received, a few travellers complained about the staff. They reported timeshare staff stationed at all entrances and exits of the building, which they found intrusive.
Expedia.ca guest reviews rated the hotel 3.7 out of 5 with an 80% recommendation rate from 27,003 reviews.
TripAdvisor.com guest reviews ranked the hotel #100 of 70 Las Vegas hotels with an average rating of 3.5 out of 5 from 4,830 reviews.
Booking.com guest reviews rated the hotel 7.7 out of 10 from 2,608 reviews.
The author called the hotel on January 28, 2014 to verify some information.
