OverviewLocated less than a 1-minute drive from the nearest Interstate 480 on-ramp and connected via skybridge to the
CenturyLink Convention Center, the Hilton Omaha is suitable for business or vacation travellers who prefer a hotel with on-site dining, a free airport shuttle, meeting/banquet facilities and easy highway access.
Each of this smoke-free hotel's guest rooms and suites offers air conditioning, cable TV, a coffeemaker, a desk, a free weekday newspaper, a hair dryer and an iron and ironing board. Rooms with a separate bedroom, a mini-fridge, a wet bar and a sitting area with a sofabed are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is an additional $9.95 per day.
Hotel amenities include an indoor pool, a hot tub, a sauna, a spa and wellness centre, a fitness centre, 39,000 square feet of meeting/banquet space, a bar, a coffee shop, a business centre, laundry services and on-site dining at Liberty Tavern Restaurant, which serves breakfast, lunch and dinner daily.
A free airport and area shuttle (within a 3-mile radius) is also available (please contact the hotel for details). Self-parking is $12 per day and pets under 75 lbs are permitted for $50 per pet, per stay.
Downtown Omaha is about a 9-minute drive from the hotel, while Crossroads Mall can be found 10 minutes away by car. TD Ameritrade Park is roughly a 4-minute walk away and Eppley Airfield (OMA) is an 8-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95/day, self-parking $12/day, pets under 75 lbs $50/pet/stay, wheelchair accessible. (Call Date: December 23, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rooms and staff.
Numerous reviewers praised the hotel's location. They found it close to CenturyLink Center, TD Ameritrade Park, restaurants, downtown Omaha, the Old Market, a movie theatre and the Missouri River.
The hotel's accommodations were complimented by many lodgers. They described their rooms as clean, spacious, well maintained, well equipped, quiet and modern, with comfortable beds. A few patrons did mention inefficient air-conditioning units, however.
Several guests were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, helpful and efficient.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's added costs.
A few guests complained about the extra costs they incurred while staying at the hotel. They found the additional Internet and parking charges to be unnecessary and expensive, and felt a free breakfast should have been included in the price of their stay.