OverviewThis hotel is situated among shops and restaurants along Highway 17 and is within a 1-minute drive of Highway 117. Offering convenient access to highways, this property is well located for guests looking explore the area by car.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a TV, a coffeemaker, a mini-fridge, a microwave, a hair dryer and air conditioning. Select rooms also include a jetted tub and wheelchair-accessible rooms are available.
Free parking is available on site and pets are not permitted.
A free breakfast is served daily from 6 am to 9 am. This hotel does not have an on-site restaurant.
Other on-site amenities include an outdoor pool, a 24-hour front desk, copy and fax service, meeting rooms and guest laundry facilities.
Flytrap Downs rugby field and the Wilmington National Cemetery are both 5 minutes away by car, while the Wilmington Historic District is an 8-minute drive away. Historic District attractions include the Cape Fear Museum, the Bellamy Mansion Museum, the Children's Museum of Wilmington and the Wilmington Railroad Museum.
The USS North Carolina Battleship Memorial Park is 11 minutes away by car, while the Wrightsville Beach and Johnnie Mercer's Pier are both a 15-minute drive away.
The Wilmington International Airport (ILM) is 7 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on January 27, 2014: Pet policy and free breakfast hours.
The GoodAmong the reviews used for this analysis, many guests seemed disappointed with their stay at this hotel. However, several guests found the location was convenient for accessing both the beach and the historic district, while a couple of reviewers found restaurants and stores nearby.
A few guests thought that the room rates were reasonable. A couple of reviewers described their rooms as generally comfortable, but there were many concerns about the cleanliness of the rooms (see below).
While a couple of guests found the front desk agents to be friendly, several reviewers complained about the customer service.
The Bad
Many guests said that the rooms did not meet their cleanliness expectations, among the reviews used for this analysis. A few reviewers used the word "disgusting" to describe their rooms, while another guest said that this hotel was "rundown and poorly maintained". A few guests noted an unpleasant smell in the room.
Several reviewers found the beds uncomfortable, while a few guests said that the in-room TV and air-conditioning units were not in working order. A couple of guests said that the water pressure in the shower was weak.
As mentioned above, several guests complained about the customer service. These guests described the staff as unfriendly and unaccommodating.
Expedia.ca gave this hotel an average score of 2.2 out of 5, with 33% of 12 guests recommending the property.
TripAdvisor.ca ranked this hotel #42 out of 43 hotels in Wilmington, with an average score of 1.5 out of 5, from 3 reviews.
Booking.com gave this property an average score of 4.8 out of 10, based on 23 guest reviews.
The author called the hotel on January 27, 2014 to verify some information.
