OverviewThe Extended Stay Deluxe Fayetteville - Cross Creek Mall is a long-term stay facility located just a 25-minute drive away from downtown Fayetteville. This property is a 15-minute drive away from Fayetteville Regional Airport (FAY).
Guest rooms feature hair dryers, iron and ironing board, work desks, free local calls, flat screen TVs and kitchens with refrigerator, microwave, cooking and eating utensils and stove top.
This hotel's amenities include free high-speed Internet throughout the hotel, fitness center, pool, business center, meeting rooms, laundry services and a free grab-and-go breakfast. The hotel offers weekly housekeeping, or additional services for extra fees.
The Cross Creek Mall is 5-minute drive away, while Fort Bragg military base is a 10-minute drive away.
As of this review, this location has recently completed some ongoing renovations.
This hotel is ADA compliant. This hotel accept pets for a daily fee. (All travel time estimates: Google Maps)
The GoodMost guests were pleased with the service provided by the staff. Nearly every review mentioned the friendly, helpful service they received by multiple members of the Extended Stay Deluxe's staff.
Some guests appreciated this hotel's closeness to Fort Bragg and surrounding restaurants.
Many guests praised the level of cleanliness of the hotel in both common areas and their guest rooms.
Guests who made use of the fully equipped kitchens commented on how they found them convenient and cost effective for during their stay.
Many guests were pleased with the spaciousness of their rooms, as well as the comfort provided by the beds.
Guests who brought along pets were pleased with the fees for having their pet with them.
Overall, most customers agreed that this property provided good quality for the price point.
The Bad
A few guests had issues with housekeeping, though it is worth pointing out there is a detailed explanation of how the Extended Stay Deluxe handles housekeeping. They typically clean rooms once a week rather than every day unless asked, and a fee is charged.
A few guests had problems with the hot water at this hotel. Sometimes that water was "tepid" rather than hot. One guest mentioned having to boil water to get it to the appropriate temperature. However, most noted that these were typically at times of peak activity.
A few other guests complained of not enough paper towels and dish washing liquid in their rooms for the length of their stay.
