OverviewLocated about a 10-minute drive from Charlotte-Douglas International Airport (CLT) and a 2-minute drive from the nearest Billy Graham Parkway on-ramp, the Renaissance Charlotte Suites is suitable for air and car travellers who prefer an all-suite hotel with easy highway access and on-site dining near the airport.
This smoke-free hotel offers air-conditioned guest rooms and suites, each offering a separate bedroom with one king bed or two double beds, cable TV, a coffeemaker, a microwave, a mini-fridge, a desk, a hair dryer and an iron and ironing board. Suites with a sofabed, a jetted tub and two bathrooms are also available. Wi-Fi is free in public areas, and in-room wired Internet and Wi-Fi are available for an additional $9.95 per day.
Hotel amenities include an indoor pool, a hot tub, a fitness room, a sauna, a steam room, meeting/banquet space, a business centre and free parking. On-site dining is provided at Clock Tower Restaurant, serving breakfast, lunch and dinner daily, and Atrium Lounge, which is open daily for dinner. Pets are not permitted and the hotel is wheelchair accessible.
A free round-trip airport shuttle and an area shuttle, which services various destinations within three miles of the hotel, are also offered. Please contact the hotel for departure and pick-up schedules.
Downtown Charlotte is roughly a 15-minute drive northeast, while Charlotte Regional Farmers Market is a 2-minute drive east. Bank of America Stadium can be found 12 minutes away by car and Billy Graham Library is about a 5-minute drive northeastward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95/day, free parking, pets not permitted, wheelchair accessible. (Call Date: June 27, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff and location.
The hotel's accommodations were praised by numerous guests. They described their rooms as well equipped, clean, beautiful, quiet, spacious and well laid out, with comfortable beds and linens and large bathrooms.
Many reviewers complimented the hotel's staff, characterizing them as helpful, warm, efficient and professional.
Several lodgers enjoyed the hotel's location. They described it as being close to the airport, shopping and restaurants, and said that the drive into downtown was easy. However, it was also recommended that the location was more convenient for those with a vehicle.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the food and noise transfer.
A few reviewers were disappointed with the hotel's food, describing it as overpriced and mediocre, with limited menu selections.
A few guests mentioned noise disruptions during their stay. They reported noise from the bar late at light, as well as noise from guests in the hallways and a noisy bathroom fan.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 93% recommendation rate from 107 reviews.
TripAdvisor.com guest reviews ranked the hotel #18 out of 167 Charlotte hotels with an average rating of 4 out of 5 from 267 reviews.
Booking.com guest reviews rated the hotel 9.7 out of 10 from 12 reviews.
The author called the hotel on June 27 2013 to verify some information.
