OverviewLocated about an 11-minute drive from
Charlotte-Douglas International Airport (CLT) and a 3-minute drive from the nearest Billy Graham Parkway on-ramp, the Hyatt Place Charlotte Airport Tyvola Road is suitable for car or air travellers who prefer a hotel with a free breakfast, easy highway access and a free airport shuttle.
Each of this non-smoking hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a living area with a sofabed, a coffeemaker, a mini-fridge, a hair dryer, a desk and an iron and ironing board. Wheelchair-accessible rooms are available upon request.
Hotel amenities include a seasonal outdoor pool, a fitness centre, meeting/conference space, a business centre, a Starbucks coffee shop, laundry services, free parking, a free breakfast and on-site dining at Bakery Cafe, which serves breakfast, lunch and dinner 24 hours daily. A free round-trip airport shuttle is also offered (please contact the hotel for details).
Pets are permitted for an additional $75 per pet (for a stay up to six nights) and $175 for stays beyond six nights.
Downtown Charlotte can be found about a 15-minute drive from the hotel, while Walmart and Bank of America Stadium can both be found roughly 12 minutes away by car. Charlotte Regional Farmers Market is a 4-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $75/pet (1-6 days) / $175/pet (7+days), wheelchair accessible. (Call Date: October 26, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, breakfast, staff and location.
Many guests enjoyed the hotel's accommodations. They found their rooms to be quiet, modern, clean, well equipped and spacious, with comfortable beds and linens.
The hotel's breakfast was praised by numerous reviewers, who described it as excellent and fabulous, with several hot, cold and healthy items. One patron remarked, "I was thrilled with their breakfast buffet. It was well stocked and clean. They served hot French Toast, breakfast sandwiches, oatmeal with all the trimmings, and a pretty display of fruit, donuts, and other continental-style food". A lack of seating was mentioned by a few guests, however.
Several lodgers were pleased with the level of customer service they received during their stay, and characterized the staff as attentive, friendly and helpful. One reviewer noted, "We arrived around 9 pm both nights and the service was wonderful. Our first night there, the check in clerk actually walked us around the first floor to show us all of the amenities".
The hotel's location was complimented by several travellers, who described it as easy to find, and close to the airport, highway access, shopping and restaurants.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer.
Although the majority of guests described their stay as quiet, a few lodgers complained of noise disturbances. They reported noisy in-room air-conditioning units, noise from the airport and guests in adjacent rooms, as well as noise in rooms near the ice machines.
Expedia.ca guest reviews rated the hotel 4.6 out of 5 with a 96% recommendation rate from 861 reviews.
TripAdvisor.com guest reviews ranked the hotel #22 of 167 Charlotte hotels with an average rating of 4 out of 5 from 229 reviews.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 154 reviews.
The author called the hotel on October 26, 2013 to verify some information.
