OverviewLocated along Highway 13, a 30-second drive from the nearest Interstate 40 on-ramp and a 10-minute drive from Asheville's city centre, the Ramada Biltmore West is popular with road travellers who require a well-priced hotel with easy highway access.
This hotel has 119 air-conditioned guest rooms and suites, each offering two double beds or one king bed, free Wi-Fi, cable TV, a desk, a coffeemaker, a hair dryer and an iron and ironing board. Rooms with a microwave, a mini-fridge and a sitting area with a sofabed are also available. The hotel is wheelchair accessible. Non-smoking and smoking rooms are both available.
Hotel amenities include an indoor/outdoor heated pool, a hot tub, a fitness centre, a sauna, meeting/banquet facilities, a business room, vending machines, guest laundry, a children's playground and free parking. The hotel also features a putting green and a games room.
Up to two pets under 35 lbs each are permitted per room for an additional $25 per pet, per stay.
IHOP Restaurant adjacent to the hotel (guests of the Ramada receive a 10% discount upon presenting their room key), while Biltmore Square Mall can be found roughly 8 minutes southeast by car. The University of North Carolina Asheville is about a 13-minute drive northeast and Asheville Regional Airport (AVL) is a 20-minute drive southward. (All distances and travel time estimates: Google Maps).
The GoodGuest reviews sourced for this analysis showed positive responses towards the hotel's value, location and rooms.
Many guests were pleased with the hotel's value, describing the rates as reasonable, great and budget friendly. One patron stated, "the hotel was near downtown at a third of the price of the downtown hotels".
The hotel's location was praised by several reviewers. They found it to be close to highway access, restaurants, shopping, Asheville's downtown area, gas stations and Biltmore.
Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, well equipped and spacious, with good Wi-Fi and comfortable beds. It should be noted, however, that some guests were disappointed with their accommodations (see below).
The Bad
Guest critiques consulted for this review showed negative responses towards the hotel's rooms and noise transfer.
While several reviewers were pleased with their clean and spacious rooms, some guests had complaints about their accommodations. They reported small bathrooms, difficulty with temperature control (too hot or too cold), musty odours, dated decor, worn carpets, old TVs and broken fixtures.
Noise disruptions were mentioned by a few guests. They reported being able to hear guests in rooms adjacent to their own.
Expedia.ca guest reviews rated the hotel 3.1 out of 5 with a 68% recommendation rate from 580 reviews.
TripAdvisor.com guest reviews ranked the hotel #53 of 58 Asheville hotels with an average rating of 2.5 out of 5 from 221 reviews.
Booking.com guest reviews rated the hotel 6.6 out of 10 from 23 reviews.
The author called the hotel on August 12, 2013 to verify some information.
