OverviewThis hotel is a 1-minute drive from Interstate 435, north of the downtown area, and is within a 15-minute walk of the Oceans of Fun and World of Fun Village theme parks. Offering an indoor pool and on-site laundry, this property is well suited for guests travelling with children.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a TV with pay-per-view movies, a desk, a coffeemaker, an iron and ironing board, a hair dryer and air conditioning. Select rooms also include a microwave and a mini-fridge. Accessible rooms are available.
Suites provide more spacious accommodations and also include a second TV in the separate living room and a wet bar.
Free parking is available on site and the hotel offers free shuttle service to the World of Fun theme park. Pets under 20 lbs are permitted for an additional fee of $50 per stay.
The on-site Plum's restaurant and lounge serves breakfast and dinner. Room service is available daily from 5 pm to 10 pm.
Other on-site amenities include a heated indoor pool, a hot tub, a fitness centre, an arcade, a business centre, a BBQ area, guest laundry facilities, same-day dry cleaning service, an ice machine and safe deposit boxes.
Ameristar Casino is a 7-minute drive away, while Harrah's Casino is 10 minutes away by car. Downtown Kansas City is a 10- to 20-minute drive away and downtown attractions include the Sprint Centre, the Kansas City Convention Centre, the River Market and the American Royal Rodeo Grounds. The Zona Rosa Shopping Mall is a 20- to 25-minute drive away.
The Kansas City International Airport (MCI) is about 25 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, the staff were the most complimented aspect of this property. The front desk agents were frequently complimented for their friendly and helpful service, while one guest thought that the staff were "kind and service oriented".
Several guests described the rooms as clean and generally comfortable. However, there were also several complaints about rooms (see below for more details).
The location was found to be convenient, by several guests, for accessing World of Fun and several reviewers specifically enjoyed using the free shuttle service to the theme park.
Several guests praised the food at the on-site restaurant, however, some reviewers thought that the service could have been better (see below for more details).
A few reviewers enjoyed the indoor pool and hot tub, while a couple of guests thought that the hotel offered good value for the money they spent.
The Bad
There were a few common concerns found for this property, among the reviews sourced for this editorial.
Several guests thought that their rooms were dated and in need of some maintenance. These guests noticed a cracked sink, broken door locks, electrical outlets that were not secured to the wall and worn carpeting. One reviewer described her room as "old and dingy".
A couple of guests complained that the in-room climate-control unit was noisy, while one reviewer complained about hearing noise from the pool area.
A few reviewers complained about poor service and slow buffet replenishment at the on-site restaurant during breakfast, while a couple of guests were disappointed that this hotel did not offer a free breakfast.
Expedia.ca gave this hotel an average score of 3.7 out of 5, with 86% of 177 guests recommending the property.
TripAdvisor.ca ranked this hotel #20 out of 111 hotels in Kansas City, with an average score of 4 out of 5, from 160 reviews.
