Overview
Located about a 3-minute drive from the nearest Interstate 10 on-ramp in southeast Baton Rouge, the Holiday Inn Express Hotel & Suites Baton Rouge is suitable for travellers who prefer a hotel with extended kitchen amenities, a free breakfast and easy highway access.
Each of this smoke-free hotel's air-conditioned suites offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board and a hair dryer. Rooms with a kitchenette, a jetted tub, a living room with a sofabed and a dining table are also available, as are wheelchair-accessible rooms.
Hotel amenities include an outdoor pool, a hot tub, a fitness centre, two meeting rooms, a business centre, guest laundry, a free breakfast and free parking. Light appetizers are served Monday through Wednesday evenings (please contact the hotel for details). Pets are not permitted.
Baton Rouge's city centre is roughly a 17-minute drive from the hotel, while the Mall of Louisiana can be found 6 minutes away by car. Louisiana State University is about a 13-minute drive away and Baton Rouge Metropolitan Airport (BTR) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: November 15, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and breakfast.
The hotel's staff were the source of numerous compliments by reviewers, who characterized them as helpful, professional and efficient. One guest remarked, "I was impressed with how EVERYONE from housekeeping, maintenance along with management and front desk are constantly trying to help you and acknowledge you when you pass them in the facility".
Many lodgers enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, modern and quiet, with comfortable beds and pillows and efficient air conditioning.
Several guests were pleased with the hotel's breakfast, and found it to be tasty and excellent, with a good selection of hot and cold items. One patron noted, "The continental breakfast was an unexpected surprise also, I expect bagels, toast and Danishes. They put out a great spread for breakfast, pancakes, biscuits, gravy, fruit, milks, juices, couldn't have gotten much better for a hotel!".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer.
A few guests complained of noise disturbances during their stay. They reported noise from guests in adjacent and overhead rooms as well as the hallways.
Expedia.ca guest reviews rated the hotel 4.6 out of 5 with a 90% recommendation rate from 62 reviews.
TripAdvisor.com guest reviews ranked the hotel #25 of 68 Baton Rouge hotels with an average rating of 4 out of 5 from 48 reviews.
Hotels.com guest reviews rated the hotel 4.6 out of 5 from 39 reviews.
The author called the hotel on November 15, 2013 to verify some information.
