OverviewLocated about a 1-minute drive from the nearest Interstate 10 on-ramp and a 9-minute drive from Baton Rouge's city centre, the Embassy Suites Hotel Baton Rouge is suitable for business or vacation travellers who prefer a hotel with a free breakfast, meeting/banquet space and easy highway access.
Each of the hotel's air-conditioned suites offers cable TV, a separate bedroom, a microwave, a mini-fridge, a coffeemaker, a desk, a free weekday newspaper, an iron and ironing board and a hair dryer. Rooms with a living room and a sofabed are also available, as are smoking, non-smoking and wheelchair-accessible rooms. In-room Wi-Fi is an additional $9.95 per day.
The hotel also offers an indoor pool, a fitness centre, a putting green, 7,000 square feet of meeting/banquet space, a business centre, guest laundry, a gift shop, a free made-to-order breakfast, free parking and on-site dining at Zydeco Grill, which serves breakfast, lunch and dinner daily. A free daily evening reception is also available, which includes appetizers and beverages. Pets are not permitted.
Hollywood Casino and Louisiana State University are both about an 8-minute drive from the hotel, while BlueBayou Waterpark can be found 11-minutes away by car. Baton Rouge Metropolitan Airport (BTR) is roughly a 14-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95/night, free parking, no pets, wheelchair accessible. (Call Date: January 27, 2014)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff, breakfast and rooms.
Numerous travellers praised the hotel's location. They described it as safe and easily accessible, as well as close to Louisiana State University, restaurants, shopping, highway access, downtown Baton Rouge and the Mall of Louisiana.
The hotel's staff were the source of many compliments by reviewers. They were characterized as friendly, accommodating, efficient and knowledgeable about the area.
The hotel's free made-to-order breakfast was enjoyed by several guests. They described it as delicious, wonderful and very good, with a wide selection of hot and cold items.
Several patrons were satisfied with their accommodations at the hotel. They found their rooms to be clean, quiet, nicely decorated, spacious and well equipped, with comfortable beds. A few lodgers were disappointed with their rooms, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the hotel's ongoing construction and the rooms.
Some reviewers complained about the hotel's ongoing construction. They reported difficulty accessing certain areas of the hotel due to them being blocked off by the construction and also complained of construction noise. These guests were disappointed they weren't informed of the hotel's renovations prior to booking and recommended other guests find a different hotel until the renovations are complete (by September 2014).
Although several guests were pleased with their clean and spacious rooms, a few lodgers had complaints about their accommodations. They reported worn fixtures and furnishings, dated decor, musty odours, noisy air conditioning and some cleaning issues.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with an 88% recommendation rate from 313 reviews.
TripAdvisor.com guest reviews ranked the hotel #31 of 69 Baton Rouge hotels with an average rating of 3.5 out of 5 from 250 reviews.
Booking.com guest reviews rated the hotel 7.5 out of 10 from 12 reviews.
The author called the hotel on January 27, 2014 to verify some information.
