OverviewLocated along Highway 25 and about a 12-minute drive from Lexington's city centre, the Bluegrass Extended Stay Hotel is geared towards travellers looking for short- or long-term accommodations with extended kitchen amenities, free Wi-Fi and easy highway access.
Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a hair dryer, an iron and ironing board and a table and two chairs. Rooms with a kitchenette, a separate bedroom, a living area with a sofabed and a jetted tub are also available, as are smoking, non-smoking and wheelchair-accessible rooms
The hotel also offers guest laundry facilities, free coffee and doughnuts in the lobby, meeting/banquet space and free parking. Free use of a nearby fitness facility is also offered (please contact the hotel for details). Pets are not permitted.
Commonwealth Stadium can be found about 11 minutes away by car, while Lakeview Plaza is a 5-minute walk away. Shriners Hospital for Children is roughly an 8-minute drive from the hotel and Blue Grass Airport (LEX) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: November 15, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's rates, staff, location and rooms.
The hotel's rates were praised by numerous reviewers. They described them as affordable, budget friendly, reasonable and cost effective.
Many guests were pleased with the hotel's staff, characterizing them as helpful, friendly and accommodating. One patron remarked, "Gracious hospitality starts with the general manager and is continued by everyone on the staff. Everyone was very eager to be helpful and were always pleasant and courteous. They create a warm and friendly atmosphere that is much like staying at a B&B".
The hotel's location was convenient for several lodgers. They found it to be central, and close to the University of Kentucky, downtown Lexington, restaurants, shopping, a grocery store, public transit and Starbucks. A couple guests had concerns with the hotel's location, however (see below).
Several lodgers enjoyed the the hotel's accommodations. They described their rooms as clean, spacious, quiet, well maintained and well equipped, with fast Wi-Fi and efficient air conditioning. A few guests complained about their rooms, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's rooms and location.
Although the majority of reviewers were pleased with their spacious and quiet rooms, a few guests had complaints. They reported uncomfortable beds (too firm), dated decor, no cooking utensils and a few cleaning issues.
While several lodgers were pleased with the hotel's proximity to restaurants and shopping, a couple of guests had difficulty finding it. They reported a lack of signage and an incorrect address.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with an 84% recommendation rate from 261 reviews.
TripAdvisor.com guest reviews ranked the hotel #28 of 65 Lexington hotels with an average rating of 4 out of 5 from 60 reviews.
Booking.com guest reviews rated the hotel 8 out of 10 from 29 reviews.
The author called the hotel on November 15, 2013 to verify some information.
