OverviewLocated next to the Indianapolis International Airport (IND) and a 2-minute drive from the nearest Interstate 74 on-ramp, the Radisson Hotel Indianapolis Airport is geared towards air or road travellers who require a pet-friendly hotel with a free airport shuttle, on-site dining and easy highway access.
Each of hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a microwave, a mini-fridge and a sitting area with a sofabed are also available, as are wheelchair-accessible rooms.
Hotel amenities include a fitness centre, meeting rooms, a business centre, laundry services, vending machines, free parking and a free 24-hour airport shuttle (please contact the hotel for details). Pets are permitted for an additional $50 per pet, per stay ($100 maximum).
On-site dining is offered at Austin's Restaurant (serving breakfast, lunch and dinner daily) and the Lobby Lounge and Bar, which serves snacks and meals weekdays from 2 pm to 12 am and weekends from 12 pm to 12 am.
Downtown Indianapolis is about a 15-minute drive away, while Chapel Hill Shopping Center can be found 12 minutes away by car. Embry-Riddle Aeronautical University is a 5-minute drive away, and the Indianapolis Motor Speedway is roughly a 13-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $50/pet/stay ($100 maximum), wheelchair accessible. (Call Date: September 24, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, shuttle and rooms.
The hotel's staff were the source of numerous compliments by reviewers, who found them to be efficient, professional, friendly and helpful with directions and suggestions.
Many guests praised the hotel's airport shuttle service, describing it as convenient, prompt and on time, with helpful drivers. One patron remarked, "The most impressive, however, were the shuttle drivers both the morning we left and the afternoon we came back. They were punctual, easy to get [along] with, and treated our bags with care".
Several lodgers were pleased with their accommodations at the hotel. They described their rooms as spacious, quiet, well equipped, clean and well maintained, with comfortable beds and good Wi-Fi. A few guests criticized their lodgings, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and the restaurant.
Although several guests enjoyed their clean and well-maintained rooms, some reviewers had complaints. They reported airplane noise, uncomfortable beds and dated decor and furniture.
The hotel's restaurant was a source of disappointment for a few lodgers, who described it as dark and uninviting, with slow service. A few guests also mentioned the restaurant ran out of items or didn't have items in stock that were on the menu.
Expedia.ca guest reviews rated the hotel 3.5 out of 5 with an 82% recommendation rate from 539 reviews.
TripAdvisor.com guest reviews ranked the hotel #114 of 185 Indianapolis hotels with an average rating of 3 out of 5 from 201 reviews.
Booking.com guest reviews rated the hotel 7.3 out of 10 from 86 reviews
The author called the hotel on September 24, 2013 to verify some information.
