OverviewLocated a 4-minute drive from the nearest Interstate 465 on-ramp in northern Indianapolis, the Hyatt Place Indianapolis Keystone is suitable for business or vacation travellers who require a well-priced hotel with meeting/banquet space, a free breakfast and easy highway access.
Each of this non-smoking hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, a sitting area with a sofabed, a coffeemaker, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Wheelchair-accessible rooms are available upon request.
Hotel amenities include a seasonal outdoor pool, a fitness centre, meeting/banquet space, a business centre, laundry facilities, a bar/lounge, a coffee shop, free parking and free breakfast. The hotel's 24-hour Guest Kitchen serves made-to-order light fare.
Pets are permitted for $75 per room for a one- to six-night stay, and $175 per room for stays longer than six nights.
The Fashion Mall at Keystone can be found 6 minutes away on foot, while Indianapolis Motor Speedway is a 28-minute drive from the hotel. Downtown Indianapolis and Lucas Oil Stadium are both about a 25-minute drive away, and Indianapolis International Airport (IND) is roughly a 35-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $75/room/stay 1-6 nights & $175/room/stay 7+ nights, wheelchair accessible. (Call Date: January 5, 2014)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, rates and staff.
The hotel's accommodations were praised by numerous reviewers, who described their rooms as modern, spacious, clean, quiet and well equipped, with comfortable beds. One patron noted, "The rooms have a contemporary modernist chic decor with a living room-bedroom-merged style of comfort and open spaces, making it perfect for business, family, or even a quiet time alone". A few guests did complain of small bathrooms, however.
Many lodgers were pleased with the hotel's rates. They were described them as budget friendly, reasonable, affordable and great.
The hotel's staff were the source of several compliments by guests, who characterized them as accommodating, friendly and efficient. One traveller remarked, "Above all, the staff made the stay. Everything we needed or asked for, we got immediately. They almost met our needs before we even knew we needed anything!".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer.
A few guests complained of noise disruptions during their stay, reporting noisy in-room air-conditioning units as well as highway noise. A few lodgers recommended booking rooms not facing the highway for a more quiet stay.
Expedia.ca guest reviews rated the hotel 4.4 out of 5 with a 94% recommendation rate from 384 reviews.
Hotels.com guest reviews rated the hotel 4.5 out of 5 from 207 reviews.
TripAdvisor.com guest reviews ranked the hotel #52 of 92 Indianapolis hotels with an average rating of 4 out of 5 from 95 reviews.
The author called the hotel on January 5, 2014 to verify some information.
