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Hyatt Place Indianapolis Keystone

This is a 3 star hotel in Indianapolis
9104 Keystone Crossing, Indianapolis, IN, U.S.A.
Photo 1 - Hyatt Place Indianapolis Keystone
4-minute drive from I-465, free breakfast, good rates, spacious rooms
  • Free Wi-Fi, free breakfast, free parking
  • Numerous guests praised their spacious and modern rooms
  • The hotel's rates were deemed affordable and reasonable
  • Several reviewers complimented the hotel's friendly and accommodating staff
  • A few guests complained of highway noise in their rooms
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Editor's Analysis

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Updated on Jan 20, 2014
Located a 4-minute drive from the nearest Interstate 465 on-ramp in northern Indianapolis, the Hyatt Place Indianapolis Keystone is suitable for business or vacation travellers who require a well-priced hotel with meeting/banquet space, a free breakfast and easy highway access.

Each of this non-smoking hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, a sitting area with a sofabed, a coffeemaker, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Wheelchair-accessible rooms are available upon request.

Hotel amenities include a seasonal outdoor pool, a fitness centre, meeting/banquet space, a business centre, laundry facilities, a bar/lounge, a coffee shop, free parking and free breakfast. The hotel's 24-hour Guest Kitchen serves made-to-order light fare. 

Pets are permitted for $75 per room for a one- to six-night stay, and $175 per room for stays longer than six nights. 

The Fashion Mall at Keystone can be found 6 minutes away on foot, while Indianapolis Motor Speedway is a 28-minute drive from the hotel. Downtown Indianapolis and Lucas Oil Stadium are both about a 25-minute drive away, and Indianapolis International Airport (IND) is roughly a 35-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $75/room/stay 1-6 nights & $175/room/stay 7+ nights, wheelchair accessible. (Call Date: January 5, 2014)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, rates and staff.

The hotel's accommodations were praised by numerous reviewers, who described their rooms as modern, spacious, clean, quiet and well equipped, with comfortable beds. One patron noted, "The rooms have a contemporary modernist chic decor with a living room-bedroom-merged style of comfort and open spaces, making it perfect for business, family, or even a quiet time alone". A few guests did complain of small bathrooms, however.

Many lodgers were pleased with the hotel's rates. They were described them as budget friendly, reasonable, affordable and great.

The hotel's staff were the source of several compliments by guests, who characterized them as accommodating, friendly and efficient. One traveller remarked, "Above all, the staff made the stay. Everything we needed or asked for, we got immediately. They almost met our needs before we even knew we needed anything!".

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer.

A few guests complained of noise disruptions during their stay, reporting noisy in-room air-conditioning units as well as highway noise. A few lodgers recommended booking rooms not facing the highway for a more quiet stay. guest reviews rated the hotel 4.4 out of 5 with a 94% recommendation rate from 384 reviews. guest reviews rated the hotel 4.5 out of 5 from 207 reviews. guest reviews ranked the hotel #52 of 92 Indianapolis hotels with an average rating of 4 out of 5 from 95 reviews.

The author called the hotel on January 5, 2014 to verify some information.

Guest Reviews

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130.76 USD - 0.00 USD Hyatt Place Indianapolis Keystone
Out of 150 hotels
Guest Rating Explained
Rating: 7.7 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #6 out of 150 hotels in Indianapolis ranked by guests.
Guest Recommendations
Clean hotel with updated amenties
"Very nice hotel. I have stayed at The Sheridan at Keystone at the Crossing and found the Hyatt infinately nicer. The furnishings were clean and updated. The 42" tv was a welcome amenity. The bed was more comfortable than my own bed at home! Initally, I was planning to stay at a hotel in downtown Indy, but with some research discovered that there is an addition $24 a night parking fee. The Hyatt is convenient to downtown and other favorite shopping areas that I enjoy. I would highly recommend this hotel."
Janice from South Bend, IN US rated Hyatt Place Indianapolis Keystone 9 out of 10 on December 27, 2010
"this hotel was difficult to find. without our gps we would probably still be circling the curcuitous route to hyatt place. more signs along the way would help."
Carla from Dwight, IL US rated Hyatt Place Indianapolis Keystone 9 out of 10 on November 27, 2009
James from New Buffalo, MI US rated Hyatt Place Indianapolis Keystone 10 out of 10 on March 04, 2006


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Hyatt Place Indianapolis Keystone

  • Fitness Room/Gym
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Safe-Deposit Box
  • Wake-up Service
  • Meeting Rooms
  • Laundry service
  • Boating
  • Water Activities
  • Fishing
  • Photocopier
  • Desk
  • Disabled Accessible Rooms
  • Pool Outdoor
  • Express Check-In/Check-Out

User Contributed Info

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Conveniently located next to Interstate 465, the hotel is just 20 minutes from downtown Indianapolis and 30 minutes from the Indianapolis International Airport. Hyatt Place Indianapolis/Keystone is located in the Keystone at the Crossing area, close to several upscale shopping malls as well many fine dining choices. Additionally, Hyatt Place Indianapolis/Keystone is ideally situated near the Indianapolis Children’s Museum, the Indianapolis Zoo and Lucas Oil Stadium.

For the business traveler, the hotel is within close proximity to Xerox, ADP, Roche Diagnostics Corporation and Dow AgroSciences.

Category Accommodation and Food Services
Fax 317 843 1851
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Breakfast Available | Wedding Services | Fitness Room
General Property Info Elevator/Lift | 24 hr Service | Smoke-free property | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Neighbourhood Keystone
Number of Rooms 124
Parking Free
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Toll-free 888-492-8847
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00
WiFi Free

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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