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Hilton Indianapolis North

This is a 3 star hotel in Indianapolis
8181 North Shadeland Avenue, Indianapolis, IN, U.S.A.
Photo 1 - Hilton Indianapolis North
20 minute drive north of downtown, on-site pool and restaurant
Pros 
  • Free parking
  • Many guests described their rooms as clean
  • The staff were frequently complimented for their friendly service
  • Many guests praised the food at the on-site restaurant
  • Several reviewers found the location convenient for accessing shopping and highways
Cons 
  • A few guests thought that their room interiors appeared dated
  • A couple of guests complained about paying additional fees for Wi-Fi ($9.95 per 24 hours)
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Editor's Analysis

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Updated on Jul 4, 2013
Overview
This property is situated within a 12-minute walk, or 2-minute drive, of the Community Hospital Complex and within a 1-minute drive of Interstate 69. Located a 20-minute drive from downtown Indianapolis, this property is well suited for guests looking to explore the Castleton neighbourhood.

This hotel is 100% smoke free and all 221 rooms and suites include a TV with pay-per-view movies, a desk and ergonomic chair, remote printing, an iron and ironing board, a hair dryer, a coffeemaker and individual climate control. Rooms and suites are furnished with two double beds or one king bed.

Suites provide more spacious accommodations and include separate living, dining and bedroom areas. Select suites also include a jetted tub.

Wi-Fi is available in all rooms and suites for an additional fee of $9.95 per 24 hours. Free parking is available on site and pets are not permitted. Accessible guest rooms are available.

The on-site North Side Bar and Grill serves breakfast, lunch and dinner. Room service is also available.

Other on-site amenities include an indoor pool, a fitness centre, a business centre with free printing, an ATM, baggage storage, a gift shop, dry cleaning service and safe deposit boxes. 

The Castleton Village Shopping Centre is 3 minutes away by car or 13 minutes away on foot, while the Castleton Square Mall is a 4-minute drive away. Fort Harrison is 12 minutes away by car. Connor Prairie Interactive History Park is about a 13-minute drive away, while the Indiana State Fairgrounds is 12 minutes away by car.

Downtown Indianapolis, which features the Children's Museum and the Indianapolis Art Museum, is about 20 minutes away by car. Lucas Oil Stadium, home of the NFL's Indianapolis Colts, is a 22-minute drive away. The Indianapolis International Airport (IND) is about 35 minutes away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on June 27, 2013: Wi-Fi fees.
The Good
Many guests seemed generally satisfied with their stay at this property, among the reviews used for this analysis.

Many reviewers described their rooms as clean, while some other guests added that their rooms were comfortable, well appointed and quiet. However, a few guests expressed concerns about the furnishings and noise (see below for more details).

The staff were frequently complimented for their friendly and accommodating service. However, a few guests did complain about staff (see below).

Many guests praised the food at the on-site restaurant and one reviewer described her meal as "absolutely amazing".

Several reviewers found the location convenient for accessing shopping and highways.

The Bad
There were a few common concerns found for this hotel, among the reviews sourced for this editorial. A few guests thought that their rooms and furnishings appeared dated and worn.

A couple of guests complained about hearing noise from neighbouring rooms and the halls, while a couple of reviewers complained about paying additional fees for Wi-Fi ($9.95 per 24 hours).

While many reviewers complimented the staff, a few guests thought that the staff members they encountered could have been more welcoming.

There were some other complaints found, but they seemed to result from isolated experiences.
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 92% of 537 guests recommending the property.

TripAdvisor.com ranked this hotel #80 out of 185 hotels in Indianapolis, with an average score of 3.5 out of 5, from 138 reviews.

The author called the hotel on June 27, 2013 to verify some information.

Guest Reviews

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134.49 USD - 0.00 USD Hilton Indianapolis North
Rating:
7.9
Good
Ranking:
#3
Out of 151 hotels
Guest Rating Explained
Rating: 7.9 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #3 out of 151 hotels in Indianapolis ranked by guests.
Guest Recommendations
I enjoyed my stay
"Excellent service from the front desk. Nice room with a comfortable bed."
Verified Guest from Hudsonville, MI US rated Hilton Indianapolis North 10 out of 10 on March 07, 2010
"Very nice hotel!"
David from Louisville, KY US rated Hilton Indianapolis North 10 out of 10 on November 14, 2004

Amenities

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Hilton Indianapolis North

  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Disabled Access
  • Concierge
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Meeting Rooms
  • Laundry service
  • Shops
  • Ballroom
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Pool Indoor
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out

User Contributed Info

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The Hilton Indianapolis North is an award winning, full service hotel situated on the north side of Indianapolis. The hotel was proudly awarded Hotel of the Year for 2008 and awarded top Guest Service Scores in 2010. We are conveniently located off I-69 I-465, situated on the campus of Community Hospital North & Indiana Heart Hospital. Also, within a 3 mile radius of the Castleton Square Mall (the largest mall in Indiana), Keystone Fashion Mall, Roche Diagnostics, Stanley Black & Decker and over 40 restaurants ranging from fast food to fine dining. We offer all the benefits of a downtown Indianapolis hotel in a serene suburban environment.

FEATURES AT THE HILTON INDIANAPOLIS NORTH HOTEL

  • 17,000 sq. ft. of Meeting and Banquet Space, including 16 Meeting Rooms
  • 221 Newly Renovated Guestrooms, including 8 Spectacular Suites
  • Prime central U.S. location for Meetings
  • Complimentary On-Site Parking
  • High-Speed Internet Access – wireless in all hotel guestrooms and public areas, wired and wireless access in all meeting rooms
  • The North Side Bar & Grill, our on-site restaurant featuring American Cuisine is open for Breakfast, Lunch and Dinner
  • 24-Hour Fitness Center & Heated Indoor Swimming Pool
  • Full Service, In-House Conference Services Staff and Audio Visual Team
  • On-Site Bridal Expert
  • Complimentary Shuttle Service within a 5 mile radius of the hotel

The Hilton Indianapolis North hotel is only a short drive from the top Indianapolis destinations including:

  • Indiana State Fairgrounds
  • Verizon Wireless Music Center
  • Conner Prairie Interactive History Park
  • Indianapolis Zoo
  • The Children's Museum of Indianapolis
  • Lucas Oil Stadium, Conseco Fieldhouse and Indianapolis Motor Speedway

Business travelers staying at our Indianapolis hotel can also look forward to the convenience of being placed near many area businesses and corporations. Some of these include:

  • Roche Diagnostics
  • Stanley Black & Decker
  • Community Health Network
  • Esaote North America
  • Eli Lilly and Elanco
  • Kroger
  • Raytheon

Our well appointed guestrooms at the Hilton Indianapolis North Hotel feature upscale amenities including PeterThomasRoth® bath amenities, two 2-line phones with voicemail, High-Speed Wireless Internet Access, large work desk with ergonomic chair and complimentary USA Today® each weekday morning.

The Hilton Indianapolis North hotel offers comfortable rooms and excellent hospitality with all the benefits of a downtown Indianapolis hotel in a serene suburban environment. So join us for your next stay - we look forward to welcoming you. 

Accessibility Options Handicapped Parking
Category Accommodation and Food Services
Fax 317-849-4936
Friday Closing Time 24:00
Friday Opening Time 0:00
General Amenities Safe-deposit box (front desk) | Suitcase Storage | Coffee / Beverages in Lobby | Gift Shop / News Stand | Wedding Services | Fitness Room | Convenience Store | Laundry Service
General Property Info Cash Machine | Elevator/Lift | 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Neighbourhood Castleton
Number of Rooms 221
Parking Outdoor | Lot
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 46250
Public Access Open to the General Public
Room Amenities Blackout drapes/curtains | Electronic/magnetic keys | Air Conditioning | Iron/Ironing Board | Telephone | Complimentary Newspaper | Voicemail
Room Details Non-smoking rooms
Room Entertainment Clock Radio | Cable Television | Premium TV Channels
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Telephone (317) 849-6668
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00
WiFi Free


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Published 07.07.2014
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