OverviewThis property is situated within a 12-minute walk, or 2-minute drive, of the Community Hospital Complex and within a 1-minute drive of Interstate 69. Located a 20-minute drive from downtown Indianapolis, this property is well suited for guests looking to explore the Castleton neighbourhood.
This hotel is 100% smoke free and all 221 rooms and suites include a TV with pay-per-view movies, a desk and ergonomic chair, remote printing, an iron and ironing board, a hair dryer, a coffeemaker and individual climate control. Rooms and suites are furnished with two double beds or one king bed.
Suites provide more spacious accommodations and include separate living, dining and bedroom areas. Select suites also include a jetted tub.
Wi-Fi is available in all rooms and suites for an additional fee of $9.95 per 24 hours. Free parking is available on site and pets are not permitted. Accessible guest rooms are available.
The on-site North Side Bar and Grill serves breakfast, lunch and dinner. Room service is also available.
Other on-site amenities include an indoor pool, a fitness centre, a business centre with free printing, an ATM, baggage storage, a gift shop, dry cleaning service and safe deposit boxes.
The Castleton Village Shopping Centre is 3 minutes away by car or 13 minutes away on foot, while the Castleton Square Mall is a 4-minute drive away. Fort Harrison is 12 minutes away by car. Connor Prairie Interactive History Park is about a 13-minute drive away, while the Indiana State Fairgrounds is 12 minutes away by car.
Downtown Indianapolis, which features the Children's Museum and the Indianapolis Art Museum, is about 20 minutes away by car. Lucas Oil Stadium, home of the NFL's Indianapolis Colts, is a 22-minute drive away. The Indianapolis International Airport (IND) is about 35 minutes away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on June 27, 2013: Wi-Fi fees.
The GoodMany guests seemed generally satisfied with their stay at this property, among the reviews used for this analysis.
Many reviewers described their rooms as clean, while some other guests added that their rooms were comfortable, well appointed and quiet. However, a few guests expressed concerns about the furnishings and noise (see below for more details).
The staff were frequently complimented for their friendly and accommodating service. However, a few guests did complain about staff (see below).
Many guests praised the food at the on-site restaurant and one reviewer described her meal as "absolutely amazing".
Several reviewers found the location convenient for accessing shopping and highways.
The Bad
There were a few common concerns found for this hotel, among the reviews sourced for this editorial. A few guests thought that their rooms and furnishings appeared dated and worn.
A couple of guests complained about hearing noise from neighbouring rooms and the halls, while a couple of reviewers complained about paying additional fees for Wi-Fi ($9.95 per 24 hours).
While many reviewers complimented the staff, a few guests thought that the staff members they encountered could have been more welcoming.
There were some other complaints found, but they seemed to result from isolated experiences.
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 92% of 537 guests recommending the property.
TripAdvisor.com ranked this hotel #80 out of 185 hotels in Indianapolis, with an average score of 3.5 out of 5, from 138 reviews.
The author called the hotel on June 27, 2013 to verify some information.
