OverviewThis property is situated among business offices, within a 3-minute drive of the intersection of Interstates 465 and 70. This hotel is well located for guests looking to explore the area by car.
This hotel is smoke free and all rooms include free Wi-Fi, a lap desk, a coffeemaker, an iron and ironing board, a hair dryer and air conditioning. Select rooms also include a sofabed and a desk. Accessible rooms are also available.
Free parking is available on site and pets are not permitted.
A free breakfast is served daily from 6 am to 10 am. This hotel does not have an on-site restaurant.
Other on-site amenities include a fitness centre, an indoor pool, a hot tub, a business centre, meeting space, a free beverage station in the lobby, dry cleaning service and safe deposit boxes.
Note: The on-site hot tub is undergoing renovations through January 1, 2014.
Warren Performing Arts Center is 8 minutes away by car, while the Children's Museum is about a 15-minute drive away. Downtown Indianapolis, which features the Indianapolis Symphony Orchestra, the Dolphin Adventure Pavilion, Natatorium and Butler University, and Lucas Oil Stadium, is a 15- to 20-minute drive away. The Indianapolis Zoo is 20 minutes away by car, while the Indianapolis Motor Speedway is 20 to 25 minutes away by car.
The International Indianapolis Airport (IND) is a 25- to 40-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on September 12, 2013: The free breakfast hours.
The GoodAmong the reviews used for this analysis, many guests seemed generally disappointed by this hotel. However, many reviewers agreed that the hotel was conveniently located for accessing the highway.
Several guests complimented the staff for their friendly and helpful service, while a few guests praised the food at the free breakfast.
A few guests found their rooms clean and comfortable, however, other reviewers expressed concerns about their rooms and the hotel in general (see below for more details).
The Bad
Many guests familiar with Hampton Inns said that this hotel was not up to the standards of the brand, among the reviews used for this analysis. Several reviewers thought that upgrades were needed throughout the hotel and one guest said that, "the maintenance of this location has been neglected".
Several guests noticed that the carpeting in the halls and elevators were in need of a cleaning, while a couple of reviewers complained about an unpleasant odour in the halls.
A few reviewers complained that the in-room air-conditioning units were loud and disruptive.
A few guests thought that the surrounding area seemed unsafe. One reviewer did not appreciate seeing panhandlers outside the hotel, while another guest described the neighbourhood as sketchy.
A few guests also complained about the hotel's overall value. They felt that the prices were not justified.
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 92% of 121 guests recommending the property.
TripAdvisor.ca ranked this hotel #106 out of 185 hotels in Indianapolis, with an average score of 3 out of 5, from 75 reviews.
The author called the hotel on September 12, 2013 to verify some information.
