OverviewLocated just off Highway 52 in east Indianapolis, the Baymont Inn and Suites Indianapolis is geared towards road travellers who require a well-priced hotel with easy highway access, a free breakfast and an indoor pool.
Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a microwave, a mini-fridge, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a jetted tub are also available, as are wheelchair-accessible rooms.
The hotel also offers an indoor pool, a hot tub, fitness facilities, meeting/banquet space, a business centre, guest laundry, vending machines, free parking and a free breakfast. Up to two pets are permitted per room, for an additional $25 per pet, per stay.
Downtown Indianapolis is about an 18-minute drive away, while Brookville Shoppes can be found 10 minutes away on foot. Lucas Oil Stadium is roughly a 16-minute drive away and Indianapolis International Airport (IND) is a 25-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, Up to 2 pets/room $25/pet/stay, wheelchair accessible. (Call Date: September 27, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's value, staff, location, rooms and breakfast.
Numerous guests were pleased with the hotel's value, and described the rates as inexpensive, reasonable, and "exceptional for the value". One patron noted the hotel was, "Just minutes from downtown, but only half the price of those hotels and with free parking". (As noted above, the hotel is within a 20-minute drive of the downtown core.)
The hotel's staff were the source of many compliments by reviewers, who characterized them as friendly, accommodating and helpful with directions. One guest remarked, "The employees were very kind and caring of the needs of one traveling, ... [and] in helping give directions and attractions of the city".
Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, quiet, well maintained and spacious, with comfortable beds. A few guests had complaints about their lodgings, however (see below).
The hotel's breakfast was praised by several travellers, who found it to be fresh and tasty, with many hot and cold items and courteous staff. One patron stated, "Breakfast was more than [I] had expected, eggs, sausage gravy, cereal, waffles, all great".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.
Although several guests enjoyed their clean and well-maintained rooms, a few reviewers had complaints. They reported cigarette odours in non-smoking rooms, musty odours and noise transfer from the highway and guests in overhead rooms.
TripAdvisor.com guest reviews ranked the hotel #59 of 185 Indianapolis hotels with an average rating of 4 out of 5 from 104 reviews.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 90% recommendation rate from 91 reviews.
Booking.com guest reviews rated the hotel 8 out of 10 from 14 reviews
The author called the hotel on September 27, 2013 to verify some information.
