OverviewThis property is situated at the Capital City Shopping Centre, about a 3-minute drive from Interstates 55 and 72. Situated southeast of the city centre area, this hotel is well suited for guests who are looking to explore the area by car.
This hotel is 100% smoke free and all rooms include free Wi-Fi, a TV with pay-per-view movies, a desk, a coffeemaker, an iron and ironing board, a hair dryer, a sofabed and air conditioning. For more spacious accommodations, this hotel offers suites, which also include a mini-fridge, a wet bar and a microwave. Accessible rooms are also available.
Free parking is available on site and pets are permitted in select rooms for an additional fee of $40 per night.
A free breakfast is served from 6:30 am to 9:30 am. Room service is available from the neighbouring Crowne Plaza hotel from 10 am to 10 pm daily.
Other on-site amenities include a fitness centre, a business centre, guest laundry facilities, same-day dry cleaning service, an ice machine and safe deposit boxes. Guests also have access to the facilities of the neighbouring Crowne Plaza, which include an indoor pool and hot tub.
The head offices for the Bunn-O-Matic Corporation are a 5-minute drive away, while the offices for HD Smith are 7 minutes away by car. Knight's Action Park and the Caribbean Water Adventure, both amusement parks, are about an 11-minute drive away, while the Lincoln Home National Historic Site and the Lincoln Presidential Library are both 12 minutes away by car.
Downtown Springfield is about 15 minutes away by car, while the Abraham Lincoln Capital Airport (SPI) is about a 25-minute drive away, depending on traffic. (All driving time estimates: Google Maps)
Verified by a front desk agent on September 27, 2013: Free breakfast hours.
The GoodAmong the reviews used for this analysis, many guests described satisfactory stays at this hotel.
Many guests described their rooms as clean and generally comfortable, while some reviewers added that their rooms were quiet. A couple of reviewers specifically mentioned that the beds were comfortable. However, there were also several room-related complaints (see below for more details).
The staff were frequently complimented for their friendly and helpful service.
Many reviewers found the hotel well located for accessing the highways, shopping, restaurants and Lincoln attractions by car.
Many guests praised the food and selection at the free breakfast, while a couple of reviewers enjoyed the pool at the neighbouring Crowne Plaza.
The Bad
There were a few common concerns found for this hotel, among the reviews sourced for this editorial.
Several guests described unpleasant smells in their rooms. A couple of these guests said that they could smell cigarette smoke in their non-smoking room, while a couple of other reviewers noticed a damp smell.
A few reviewers said that the in-room air conditioner was not in proper working order, while a couple of other guests found dusty surfaces in their rooms.
A couple of reviewers thought that the room rates were expensive and that the hotel did not offer good value for the money they spent.
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 88% of 81 guests recommending the property.
TripAdvisor.ca ranked this hotel #18 out of 38 hotels in Springfield, with an average score of 3.5 out of 5, from 97 reviews.
The author called the hotel on September 27, 2013 to verify some information.
