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Homewood Suites by Hilton Chicago Downtown

This is a 3 star hotel in Chicago
40 East Grand Avenue, Chicago, IL, U.S.A.
Photo 1 - Homewood Suites by Hilton Chicago Downtown
A favourite among guests for clean rooms, free breakfast & dinner, and staff
Pros 
  • Free Wi-Fi, free breakfast and free evening meals (Monday through Thursday)
  • Many guests described the rooms as clean and comfortable
  • Many reviewers praised the food served at the free breakfast and at the free dinners
  • The staff were frequently complimented for their friendly service
  • Many guests found the location convenient for exploring the downtown area
Cons 
  • No on-site restaurant
  • A couple of guests were disappointed that their rooms were not equipped with a safe
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Editor's Analysis

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Updated on Oct 11, 2013
Overview
This hotel is situated in downtown Chicago and is within a 2-minute walk of the Magnificent Mile (Michigan Avenue) and a 5-minute walk of the Chicago River waterfront. Offering rooms with full kitchens and separate living spaces, this property is well suited for guests in need of extended-stay accommodations.

All rooms include free Wi-Fi, a full kitchen with full-sized appliances (including a fridge, a stove, a dishwasher, a microwave, a coffeemaker and a toaster), two flat screen TVs, separate living room and bedrooms, a work desk, an iron and ironing board, a hair dryer, a sofabed and individual climate control. 

Valet parking is available on site for an extra charge of $55 per night. Pets are permitted in select rooms for an additional fee of $250 per stay.

A free hot breakfast is served on weekdays from 6:30 am to 9:30 am and on weekends from 7 am to 10 am. A light evening meal is served Monday through Thursday (including free wine and beer). This hotel does not have an on-site restaurant. A free beverage station is available in the lobby 24 hours a day.

Other on-site amenities include an indoor pool, a fitness centre, a business centre, meeting space, guest laundry facilities, dry cleaning service, free newspapers, grocery service, a convenience store, an ATM and safe deposit boxes.

Millennium Park, the Museum of Contemporary Art, Merchandise Mart and Harris Theater are all a 4-minute drive away, while the Navy Pier and Willis (formerly Sears) Tower, which features exterior glass viewing boxes, are both 8 minutes away by car. Soldier Field, which is home of the NFL's Chicago Bears, is 10 minutes away by car, while McCormick Place and Wrigley Field are both about a 15-minute drive away.

O'Hare International Airport (ORD) is 30 to 60 minutes away by car, depending on traffic. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on October 10, 2013: Free breakfast hours and pet policy.
The Good
Among the reviews used for this analysis, many guests said that they would recommend this hotel or return to this property in the future.

Many guests described their rooms as clean and comfortable. Some other reviewers added that the rooms were spacious, well equipped, well appointed and quiet.

The staff were frequently complimented for their friendly and helpful service.

Many reviewers praised the free breakfast and dinner service and seemed impressed with the food quality and selection offered.

Many guests found the location convenient for walking to shopping, restaurants and some attractions.

The Bad
There were almost no concerns found for this hotel, among the reviews sourced for this editorial. However, a couple of guests were disappointed that their rooms were not equipped with a safe.
Expedia.ca gave this hotel an average score of 4.6 out of 5, with 98% of 790 guests recommending the property.

TripAdvisor.ca ranked this hotel #27 out of 166 hotels in Chicago, with an average score of 4.5 out of 5, from 1,283 reviews.

The author called the hotel on October 10, 2013 to verify some information.

Amenities

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Homewood Suites by Hilton Chicago Downtown

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Concierge
  • Valet Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Self Laundry

User Contributed Info

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Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,

  • Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens
  • Complimentary daily hot breakfast buffet
  • Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda
  • Complimentary high-speed Wireless Internet access throughout the Hotel
  • Complimentary executive business center with high-speed Internet access
  • Complimentary cardio-fitness and indoor pool
  • Complimentary grocery shopping service
  • Complimentary coffee, tea, hot chocolate or cider all day long in the lobby
  • 24 hour convenience shop
  • Hilton Honors Points –receive BOTH airline miles and hotel points for every stay with us.
Category Accommodation and Food Services
Fax (312) 644-7777
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Newspaper in Lobby | Safe-deposit box (front desk) | Porter / Bellhop | Breakfast Available | Coffee / Beverages in Lobby | Gift Shop / News Stand | Laundry Machines | Fitness Room | Laundry Service | Concierge | Dry Cleaning Service
General Property Info Cash Machine | Elevator/Lift | Security Guard | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Central
Number of Floors 19
Number of Rooms 233
Parking Paid | Valet | Garage
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email kfender@fhginc.com
Place Status Open at this location
Postal Code 60611
Public Access Open to the General Public
Room Amenities Climate Control | Electronic/magnetic keys | Air Conditioning | Iron/Ironing Board | Complimentary Newspaper | Telephone | Voicemail
Room Details Window opens
Room Entertainment Clock Radio | Videogame console | DVD Player | Cable Television | Movies
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (312) 644-2222
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free

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Published 09.01.2015
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