OverviewLocated about a 5-minute walk from Waikiki Beach and a 12-minute drive from Honolulu's city centre, the Ohana Waikiki West is suitable for travellers who require a centrally located hotel with an outdoor pool, extended kitchen amenities and on-site dining.
Each of this non-smoking hotel's air-conditioned guest rooms offers free wired Internet, cable TV, a coffeemaker, a mini-fridge, an in-room safe, a hair dryer and an iron and ironing board. Rooms with a kitchenette are also available, as are wheelchair-accessible rooms.
The hotel also offers an outdoor pool, a poolside bar, a Starbucks, a country-western bar, fitness facilities, a pharmacy, a gift shop, a business centre, guest laundry, vending machines and on-site dining at Chili's Bar and Grill, which serves lunch and dinner daily. Parking is an additional $25 per day and pets are not permitted.
The Royal Hawaiian Shopping Center and the International Marketplace can both be found about 6 minutes away on foot, while Honolulu Zoo and Waikiki Aquarium are both roughly a 4-minute drive away. Honolulu International Airport (HNL) is a 20-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
The hotel's location was the source of numerous compliments by reviewers, who found it close to the beach, shopping, restaurants, bars, public transit and a grocery store. One guest noted, "The position of the hotel is golden - one side food pantry to get all your food and drinks etc the other side a deli, a pharmacy and a camera shop - across the road international market place for all your gift buying! The beach is only about 500 meters away when [you] cut through the market place and then there's a walkway which takes you straight to the beach!".
Many lodgers praised the hotel's staff. They were characterized as accommodating, friendly and helpful with booking tours and offering recommendations.
Several guests enjoyed their accommodations at the hotel. They described their rooms as clean, well equipped and spacious, with great ocean views and large bathrooms. It should be noted, however, that a few patrons had complaints about their lodgings (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.
Although several lodgers enjoyed their clean and well-equipped rooms, a few reviewers were disappointed with their lodgings. They reported dated decor, worn carpets and furniture, worn bathrooms and no in-room Wi-Fi (only wired Internet).
A few guests complained of noise disturbances during their stay. They reported street noise, noise in lower-level rooms from the hotel's bar and noise from guests in adjacent rooms.
TripAdvisor.com guest reviews ranked the hotel #64 of 83 Honolulu hotels with an average rating of 3.5 out of 5 from 1,177 reviews.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with an 82% recommendation rate from 1,047 reviews.
Booking.com guest reviews rated the hotel 7.5 out of 10 from 18 reviews.
The author called the hotel on October 15, 2013 to verify some information.
