OverviewLocated about a 3-minute drive from the nearest Interstate 475 on-ramp in west Macon, the Comfort Suites Macon is geared towards road travellers who require a well-priced hotel with a free breakfast, an indoor pool and easy highway access.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a microwave, a mini-fridge, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a sitting area and sofabed and a jetted tub are also available, as are wheelchair-accessible rooms.
Hotel amenities include an indoor pool, a hot tub, a fitness centre, meeting/banquet space, a business centre, guest laundry facilities, free parking and a free breakfast. Coffee is available for free in the lobby 24 hours a day. The hotel is 100% smoke free and pets are not permitted.
Downtown Macon is roughly a 25-minute drive from the hotel, while Plantation Center offers shopping about 15 minutes away on foot. Central Georgia Technical College is a 15-minute drive away and Atlanta/Hartsfield-Jackson International Airport (ATL) can be found 1 hour and 10 minutes away by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: September 4, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rooms, staff and value.
Many guests praised the hotel's location. They described it as safe and easy to find, as well as close to Interstate 475, shopping, restaurants, a gas station, Walmart, Walgreens and a movie theatre.
The hotel's lodgings were a source of compliments by numerous reviewers. They described their rooms as clean, quiet, spacious, well equipped, well maintained and modern, with comfortable beds and linens.
Several patrons were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, helpful, professional and efficient.
The hotel's value was also enjoyed by several lodgers, who described the rates as great and reasonable, and the hotel as a, "very nice property for the price range". The free breakfast was also mentioned by reviewers as adding to the hotel's value.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer.
A few patrons complained of noise disturbances during their stay. They reported noise from the airport and guests across the hallways, as well as traffic noise in rooms facing the highway. Guests recommended booking rooms on the opposite side of the hotel, away from highway.
TripAdvisor.com guest reviews ranked the hotel #10 of 66 Macon hotels with an average rating of 4.5 out of 5 from 59 reviews.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 98% recommendation rate from 53 reviews.
Hotels.com guest reviews rated the hotel 4.4 out of 5 from 45 reviews.
The author called the hotel on September 4, 2013 to verify some information.
