OverviewLocated a 2-minute drive from the nearest Interstate 520 on-ramp and about a 10-minute drive from Augusta's city centre, the Savannah Suites Augusta is geared towards business or vacation travellers who require economical short- or long-term accommodations with extended kitchen amenities and easy highway access.
Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a full kitchen (with a stovetop), a coffeemaker and a telephone. Daily, weekly and monthly rates are available and the hotel is not wheelchair accessible.
The hotel also offers 24-hour guest laundry facilities, a 24-hour fitness centre, a business centre, vending machines and free parking. Pets are permitted and fees are based on length of stay (please contact the hotel for details).
The Augusta Mall is located about a 5-minute drive from the hotel, while Augusta National Golf Club is a 10-minute drive away. Fort Gordon can be found roughly 15 minutes away by car and Augusta Regional Airport (AGS) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted (fees based on length of stay), not wheelchair accessible. (Call Date: September 10, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise commonly going to the hotel's staff, rates, location and rooms.
The hotel's staff were the source of many compliments by guests, who found them to be professional, friendly, responsive and helpful. One patron remarked, "The staff practice good customer service. They treat the hotel guests with respect. And, they strive to keep the hotel facility grounds safe for its guests".
Numerous guests were pleased with the hotel's rates. They described them as affordable, awesome and well priced.
The hotel's location was enjoyed by several reviewers. They described it as central, and close to restaurants, a grocery store, shopping. Starbucks, the YMCA and highway access.
Several patrons were satisfied with their lodgings at the hotel. They described their rooms as clean, spacious, well equipped, quiet and comfortable. It should be noted, however, that some lodgers had complaints about their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and noise transfer.
Although several reviewers were satisfied with their spacious and comfortable rooms, a few lodgers were disappointed with their accommodations. They reported dated decor, uncomfortable beds and a few cleaning issues.
A few guests complained of noise disturbances during their stay. They reported noisy in-room air conditioning, as well as noise from guests in adjacent rooms and noise from nearby train tracks.
Hotels.com guest reviews rated the hotel 3.4 out of 5 from 51 reviews.
Expedia.ca guest reviews rated the hotel 3 out of 5 with a 66% recommendation rate from 50 reviews.
TripAdvisor.com guest reviews ranked the hotel #20 of 79 Augusta hotels with an average rating of 3.5 out of 5 from 40 reviews.
The author called the hotel on September 10, 2013 to verify some information.
