OverviewThe Hampton Inn & Suites Augusta West is a non-smoking property located a 15-minute drive away from downtown Augusta. This property is a 10-minute drive away from Augusta Regional Airport (AGS).
Guest rooms come with a hair dryer, iron and ironing board, lap desk, climate control, cable, pay-per-view movies, a microwave, a mini refrigerator and a coffeemaker.
This hotel offers various services and amenities, including free high-speed Internet, a 24-hour fitness center, indoor pool, business center, meeting rooms, laundry services, free parking and free breakfast.
The Belair Conference Center is 2-minute drive or an 8-minute walk away, Fort Gordon military base is a 10-minute drive away, the Augusta Museum of History is a 17-minute drive away. Riverwalk Augusta, Fort Discovery Science Center, the Lucy Craft Laney Museum of Black History, the Imperial Theatre, and Phinizy Swamp Nature Center are a 17-minute drive away in downtown Augusta.
This hotel is ADA compliant. This hotel does not accept pets. (All travel time estimates: Google Maps)
The GoodMost guests were pleased with the level of service and friendliness they received from the staff. They were noted as being accommodating and courteous.
Many guests appreciated this property's location in proximity to a major highway (I-20), downtown Augusta, Fort Gordon and local restaurants.
Most guests found their guest rooms to be comfortable, clean and well maintained.
Many reviewers said that their rooms were also fairly quiet, and most weren't disturbed by the sounds of other guests or the elevator.
Guests who partook of the free breakfast enjoyed both the quality and the variety of the food offered.
Overall, guests felt this location provided a good value for the price point.
The Bad
Some guests felt that there was not enough parking provided on site. These guests also expressed unease at having to park outside of the parking lot. However, many guests said this would not affect them recommending this location to friends who needed to stay in the area.
A few guests found the fitness center to be lacking. There were complaints about the size and the limited equipment.
A few guests found the decor in the rooms to be dated. Most mentioned the rugs and the beds in particular.
A few reviewers noted that the laundry services are not on the premises, but next door. It wasn't a terrible inconvenience, but some guests would have appreciated the washers and dryers be on site.
Very rarely, it was mentioned that rooms, while supposed to be non-smoking, still smelled of cigarette smoke. This bothered some guests.
TripAdvisor.com guest reviews gave this hotel 4 out of 5 based on 103 reviews and ranked #15 out of 78 hotels in the area.
Expedia.com guest reviews gave this hotel 4.2 out of 5 based on 31 reviews.
