OverviewLocated about a 4-minute drive from
Hartsfield Jackson Atlanta International Airport (ATL) and seconds from the nearest Interstate 85 on-ramp by car, the Crowne Plaza Atlanta Airport Hotel is geared towards business or vacation travellers who prefer a hotel with a free airport and MARTA Station shuttle, on-site dining, meeting/banquet space and easy highway access.
Each of this non-smoking hotel's air-conditioned guest rooms and suites comes equipped with free Wi-Fi, cable TV, a coffeemaker, a CD player, a desk, a hair dryer and an iron and ironing board. Wheelchair-accessible rooms are available upon request and pets are permitted for $50 per pet, per stay.
The hotel also offers an outdoor pool, a fitness centre, 18,000 square feet of meeting/banquet facilities, a business centre, a gift shop, laundry services and on-site dining at Benton's Restaurant (serving breakfast, lunch and dinner daily) and Richard on the Rocks, which serves dinner daily.
Parking is an additional $12 per day, and a free airport and East Point MARTA shuttle are also provided (please contact the hotel for details).
Downtown Atlanta is about a 13-minute drive from the hotel, while Virginia Station Shopping Center can be found 11 minutes away on foot. Georgia International Convention Center is approximately 4 minutes away by car and Six Flags Over Georgia is a 22-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, parking $12/day, pets $50/pet/stay, wheelchair accessible. (Call Date: October 28, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, Benton's Restaurant and rooms.
The hotel's staff were the source of many compliments by lodgers, who found them to be accommodating, professional and friendly.
Numerous reviewers praised the hotel's Benton Restaurant, describing the food as delicious and great, and the service personnel as attentive. One patron noted, "The atmosphere was delightful, but the service and quality of food was even better! Chef Delroy is a master culinary artist at the live pasta station. He smiled the entire time, and made me feel right at home. I am still thinking about how delicious it was! My server, Almaz treated me like a queen. She is the best!".
Several guests were pleased with their lodgings at the hotel. They described their rooms as clean, modern, quiet, well equipped, nicely decorated and updated. A few reviewers had complaints about their accommodations, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the parking fee and the rooms.
Several guests were disappointed with the added cost of parking ($12 daily), and felt this should have been included in daily rate.
Although the majority of lodgers enjoyed their clean and quiet rooms, a few reviewers criticized their lodgings. They reported small rooms and bathrooms, no in-room mini-fridges, dated decor and cigarette odours.
TripAdvisor.com guest reviews ranked the hotel #89 of 193 Atlanta hotels with an average rating of 4 out of 5 from 297 reviews.
Booking.com guest reviews rated the hotel 7.9 out of 10 from 136 reviews.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with a 77% recommendation rate from 112 reviews.
The author called the hotel on October 28, 2013 to verify some information.
