OverviewThis property is situated along Highway 400 and is located within a 5-minute walk of shops and restaurants at the Lennox Square Mall. This hotel is well positioned for guests looking to explore the area by car and for travellers looking for convenient access to shopping.
This hotel is smoke free and all rooms include free Wi-Fi, a 32" flat screen TV with pay-per-view movies, a desk, a coffeemaker, a mini-fridge, an iron and ironing board, a hair dryer and air conditioning. Select rooms also include a sofabed, while suites also include a separate living room, a sofabed, a microwave and a wet bar. Wheelchair-accessible rooms are available.
Parking is available at an off-site facility, across the street, for an additional fee of $20 per night. Pets are not permitted.
The on-site restaurant, The Bistro, serves breakfast and dinner. Starbucks is also available on site.
Other on-site amenities include an indoor pool, a hot tub, a fitness centre, a business centre, a mini-mart/convenience store, coin-operated laundry machines, dry cleaning service, an ATM, vending machines and safe deposit boxes.
The Atlanta History Centre and Chastain Park are both within a 10-minute drive, while the Emory University is about a 15-minute drive away. Downtown Atlanta is about 15 to 20 minutes away by car and includes the Georgia Aquarium, Turner Field, Georgia Dome and Fox Theatre.
Hartsfield Jackson Atlanta International Airport (ATL) is a 25- to 30-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on January 21, 2014: Off-site parking details.
The GoodAmong the reviews used for this analysis, many guests described pleasant overall experiences at this hotel.
The rooms were often described as clean and generally comfortable, while a couple of guests said that the rooms were well appointed and "stunning".
The staff were frequently complimented for their friendly and helpful service. When referencing the staff, one couple said, "They all went above and beyond to make our stay pleasurable."
Many guests found the location convenient for accessing shopping and restaurants on foot.
A few reviewers praised the food served at the on-site restaurant, while a couple of guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
The Bad
There were a couple of common concerns found for this hotel, among the reviews sourced for this editorial.
Several guests complained about paying an additional fee for parking ($20 per night) at the off-site parking facility.
A few reviewers had concerns about noise disturbances and described a noisy in-room climate control unit, a TV from a neighbouring room and noise from the elevator and ice machine.
While the staff were frequently complimented for their friendly service, one reviewer thought that the front desk agents could have been more friendly. Another guest said that the staff were not as responsive as expected.
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 96% of 211 guests recommending the property.
TripAdvisor.ca ranked this hotel #77 out of 191 hotels in Atlanta, with an average score of 4 out of 5, from 177 reviews.
The author called the hotel on January 21, 2014 to verify some information.
