OverviewThe Buena Vista Palace Hotel, situated in Lake Buena Vista, FL, is located 2 minutes away by car from Disney World.
In this hotel, both pets and smoking are not allowed. There are two building with 27 floors each, and 1,014 rooms total.
Each room includes a balcony, blackout drapes, a coffeemaker, a multi-line phone with wake-up calls and voicemail available, a flat-panel satellite TV with premium channels and paid movies available, turn-down service on requests, a shaving mirror, a clock radio, an ironing board with an iron, available cribs and rollaway beds, paid wireless/wired Internet access, air conditioning, a refrigerator, toiletries, a shower and bathtub, a desk, and a safe. Also included is either a sofabed, two queen beds, or a king bed depending on the room.
In the Buena Vista Palace Hotel, valet parking is available, but paid. Also available on site, are multiple bars and restaurants, a hot tub, a steam room, a nightclub, a hair salon, gift shops, tennis, three outdoor pools, a pool table, a children's pool, a heath spa, a sauna, fitness facilities, ballrooms, an arcade, outdoor tennis courts, shopping, and a cafe.
For the guest's needs, there is a concierge desk, a limo service, audio-visual equipment, a safe at the front desk, express check-in/out, beauty services, a laundry service with dry cleaning available, business services, a conference center, a microwave in the lobby, a paid airport shuttle, banquet facilities, event catering, a business center, secretarial services, a bellhop, a staff capable of speaking multiple languages, a 24-hour front desk, an ATM, a currency exchange, laundry facilities, wedding services, room service, 44 meeting rooms, a free theme park shuttle, tour assistance, and ticket assistance.
Some places that guests staying at the Buena Vista Palace Hotel may want to visit include Lake Buena Vista, which is 5 minutes away by car, Universal Studios, which is 18 minutes away by car, Downtown Disney, which is 4 minutes away by car or 12 minutes on foot, SeaWorld Orlando, which is 13 minutes away by car, and Orlando International Airport (MCO), which is 24 minutes away by car. (All transportation time estimates sourced from Google Maps)
The GoodThe Buena Vista Palace Hotel got almost exclusively positive reviews from those who stayed there. There were a few reoccurring complaints out of the thousands of total reviews available.
Many guests described their room as comfortable, clean, and spacious, with next to no complaints regarding the state of the rooms.
Many guests enjoyed the many amenities offered, such as the multiple pools or the fitness facilities on site.
Many guests liked the hotel's location, as it is very close to many family parks, such as Disney or SeaWorld.
Many guests praised the quality of the staff, as many guests specified that they were very satisfied with the level of professionalism and friendliness that they offered.
Many guests mentioned that they were satisfied with the amount they paid for the hotel, and that they felt that the hotel had great value.
The Bad
In the thousands of reviews written by guests who stayed at the Buena Vista Palace Hotel, there were only a few reoccurring complaints mentioned.
Some guests felt that the parking lot was too far from the hotel, which they found to be inconvenient.
A few guests reported that the hotel needs an update, and that it needed to be maintained a bit better.
