OverviewLocated on the beach and adjacent to the State Highway, the Miami Beach Resort and Spa is suitable for business or vacation travellers who prefer a beachfront hotel with on-site dining, a spa and wellness centre and easy highway access.
This hotel has 424 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, an iron and ironing board, a hair dryer and a desk. Rooms with a minibar and a sitting area with a sofabed are also available, as are wheelchair-accessible rooms.
Hotel amenities include a heated outdoor pool, an aqua sports rental centre, a spa and wellness centre, fitness facilities, meeting/banquet facilities, a business centre, a barber/beauty shop, laundry services, a gift shop and vending machines. Valet parking is an additional $28 per day (with in-and-out privileges) and pets are not permitted.
On-site dining is available at Hibiscus Court (serving breakfast daily), Seabreeze Bar and Grill (serving lunch daily), Ocean Bar and Bistro (serving dinner daily), and Poquito To Go, which offers coffee and to-go breakfast items.
Downtown Miami is roughly a 20-minute drive southwest, while Lincoln Road Mall is a 10-minute drive south. The Miami Beach Convention Center can be found about an 8-minute drive southwest and Miami International Airport (MIA) is a 20-minute drive west. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, valet parking $28, pets not permitted, wheelchair accessible. (Call Date: September 5, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.
Many reviewers were pleased with the level of customer service they received, characterizing the staff as friendly, efficient, professional and multilingual.
The hotel's accommodations were praised by numerous guests. They described their rooms as clean, spacious, well equipped and well maintained, with beautiful ocean views and comfortable beds. It should be noted, however, that a few reviewers had complaints about their lodgings (see below).
Several lodgers enjoyed their hotel's location. They found it close to the beach, public transit, highway access, taxis, shopping and the airport.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and added costs.
Although the majority of guests enjoyed their clean and spacious rooms, a few lodgers had complaints about their accommodations. They reported dated decor, old TVs, no balconies and poor Wi-Fi signals.
A few reviewers were disappointed with the added costs they incurred during their stay. They found the parking, breakfast and minibar prices to be expensive and overpriced.
Expedia.ca guest reviews rated the hotel 3.7 out of 5 with a 79% recommendation rate from 1,440 reviews.
TripAdvisor.com guest reviews ranked the hotel #97 of 196 Miami Beach hotels with an average rating of 3.5 out of 5 from 1,344 reviews.
Booking.com guest reviews rated the hotel 7.6 out of 10 from 320 reviews.
The author called the hotel on August 22, 2013 to verify some information.
